For a video showing how to install an Optifresh NG

Click here: Installing an OptiFresh NG 

For a video how to programm the buttons

Click here: Button Programming 

For tips & tricks when re-installing a machine which was for a longer period not used.

Follow the link below and click on your model of interest for the specific remarks to do a perfect re-installation.

Click here: Re-installing  

To see how the daily rinsing should be carried out:

click here: "Daily cleaning&rinsing" 

See TIP and next slide for touch versions

For touch versions:

Activate "Main Menu/0.01 rinse"

To see how the weekly cleaning of the brewer should be carried out:

Click here: "weekly cleaning brewer" 

See TIP and next slide for touch versions

For touch versions:

Activate "Main Menu/0.02 clean"

For downloading the complete service book of the OptiFresh including all errors ect.ect.

Click here:

Service book OptiFresh Touch  

Service book OptiFresh NG 2.0  

Service Manual OptiFresh

• OptiFresh Touch 
• OptiFresh NG 2.0 (2016-2023)
• OptiFresh NG (2012-2015)  

Exploded View:

• OptiFresh Touch 
• OptiFresh Bean Touch 
• OptiFresh NG 2.0 
• OptiFresh Bean NG 2.0 
• OptiFresh(Bean) NG 2.0 Hot&Cold 

Factory default models for pushbutton machines are displayed in table (see figure)

If you want to change the canister configuration of your standard OptiFresh NG go to:

Servicemenu-pincode 5 x button 2-: 

2.10 Load default values, and select the optional model code you desire from the table in figure.

For the full recipe data sheet OptiFresh NG standard + overview of all standard and optional Software versions click here: 

Datasheet OptiFresh NG 2.0  

For Touch models see slide 4-5-6

Decaf models for push button machines

When you have a machine with standard Software models and you want to install a model from this table please download the 

Decaf software OF NG  

PDF Datasheet Decaf SW  

Optional models for OptiFresh 4 NG machines

When you have a machine with standard Software models and you want to install a model from this table please download here:

Optional 01 software OF NG 

PDF Datasheet Optional 01 SW 

Factory default models for Touchscreen machines are displayed in table (see figure)

If you want to change the canister configuration of your standard OptiFresh Touch go to:

Servicemenu-pincode 5 x 2-: 

2.10 Load default values, and select the optional model code you desire from the table in figure.

For the full recipe data sheet OptiFresh Touch with overview of all standard and optional Software versions click here: 

Datasheet OptiFresh Touch 

Decaf models for Touchscreen machines

When you have a machine with standard Software models and you want to install a model from this table please download the 

Decaf software OF Touch 

PDF datasheet Decaf SW OF Touch 

Download the modification document:

Modification document OptiFresh NG + Touch 

Here a guide for installing new software:

Download the software from the website or use these links:

Touch models:

• OptiFresh Touch 
• OptiFresh Touch Optional 01 
• OptiFresh Touch Decaf 
• Service manual OFR Touch 

NG 2.0 Models:

• OptiFresh (Bean) NG 2.0 standard NL_EN_DE_FR_SV_NO_FI_DA 
• OptiFresh (Bean) NG 2.0 optional 01 NL_EN_DE_FR_SV_NO_FI_DA 
• OptiFresh NG 2.0 decaf NL_EN_DE_FR_SV_NO_FI_DA 
• Service manual OFR NG 2.0  

For a short video how to renew the permanent brewer filter (art.nr.03488) when the message "Change brewer filter"

Click here: How to renew brewerfilter 

You can also download out service book and goto chapter 6.3 for the printed instructions

How does is work?  

This guide will lead you through the most advised parts you should check, clean and grease during a 1/2 year visit 

Check operator menu 1.03.02 counters/service-counters/rinse&clean counters to see:

1. If the rinsing is done daily
2. The brewer cleaning with the coffee fur-remover is done weekly

Tip: 

Coffee-fur remover:

art. no.00008 (1 kg) 

art.no.49009 (100 sachets á 10 grams) 

1. Take off the mixerbowl
2. Check condition rotor and seal of the mixerunit

Replace if needed

Note: Make sure the markings of the seal and the baseplate are aligned!

1. Grease the o-ring mixerbowl with foodgrade grease
2. Clean the dust drawer
3. Refit the cleaned rotor and the mixerbowl

TIP:

Foodgrade grease 10 gram : art. no.1008121

Foodgrade grease 60 gram : art. no.1001218

Grease the o-ring (art.no.1000812) with foodgrade grease for optimal closing of the door 

Check the condition of the permanent filter

1. Activate the "Main Menu"
2. Activate 0.05 "open/close brewer"
3. Take out the brewer chamber and inspect the filter screen of the permanent filter on damage and check if it is clean
4. If damaged: renew permanent filter (art.no.03488)

Link to Guide: "renewing permanent filter" 

When filter is dirty: "weekly cleaning" 

Every 40.000 cycles the display shows: 

"service brewer"

Check the servicemenu 2.13 other settings/2.13.01 cycle counter and check if it is near to 40.000-80.000 ect. ect...

Link to swipeguide : 

40.000 cycles: refurbish brewer chamber 

80.000 cycles: refurbish Brewer cylinder+piston  

Grease the doorlock using a teflon spray

This guide will lead you through the most advised parts you should check, clean and grease during a yearly visit 

Check operator menu 1.03.02 counters/service-counters/rinse&clean counters to see:

1. If the rinsing is done daily
2. The brewer cleaning with the coffee fur-remover is done weekly

Tip: 

Coffee-fur remover:

art. no.00008 (1 kg) 

art.no.49009 (100 sachets á 10 grams) 

OptiFresh Bean: 

clean the grinder-discs yearly

Go to manual:

"cleaning Ditting coffee grinder" 

1. Take off the mixerbowl
2. Check condition rotor and seal of the mixerunit

Replace if needed

Note: Make sure the markings of the seal and the baseplate are aligned!

1. Grease the o-ring mixerbowl with foodgrade grease
2. Clean the dust drawer
3. Refit the cleaned rotor and the mixerbowl

TIP:

Foodgrade grease 10 gram : art. no.1008121

Foodgrade grease 60 gram : art. no.1001218

Check-clean (or replace) both fans on the back-side and the left-side:

1. Take off the back-side panel when fan is dirty
2. Sometimes it is neccacary to clean the air hose towards the fan as well
3. For best access to the left-side fan: take off the left-side panel

See Tip

Grease the o-ring (art.no.1000812) with foodgrade grease for optimal closing of the door 

Check the condition of the permanent filter

1. Activate the "Main Menu"
2. Activate 0.05 "open/close brewer"
3. Take out the brewer chamber and inspect the filter screen of the permanent filter on damage and check if it is clean
4. If damaged: renew permanent filter (art.no.03488)

Link to Guide: "renewing permanent filter" 

When filter is dirty: "weekly cleaning" 

Every 40.000 cycles the display shows: 

"service brewer"

Check the servicemenu 2.13 other settings/2.13.01 cycle counter and check if it is near to 40.000-80.000 ect. ect...

Link to swipeguide : 

40.000 cycles: refurbish brewer chamber 

80.000 cycles: refurbish Brewer cylinder+piston  

Renew the cartridge of the water filter system yearly and reset the counter 2.06"service boiler"/2.06.02 "reset service counter"

Tip:

• Set 2.06.01 "months" to 12 (default=0 months) in case you do not know the yearly average cups made with this machine
• Set 2.06.01"cups" (and months) to zero in case the annual yearly visit does not to be triggered by the machine itself

After renewing the water-filter cartridge it could still be neccacary to inspect & descale the boilersystem

The boiler-system itself is identical to the OptiVend series and therefore the instructions of the OptiVend regarding descaling procedures are 95% relevant:

Go to manual "descaling boiler" (showing OptiVend) 

Grease the doorlock using a teflon spray

This guide will help you to refurbisch the gasket and wiper rubber of the upper brewerchamber

Under normal conditions this needs to be done every 40.000 cycles of the brewer and will automaticly be displayed when the brewercycle counter reaches 40.000 cycles

Note: For all advised parts regarding the brewer also look into the servicebook OptiFresh/maintenance chapter 6.4.2

Please prepare for the 40.000 cycle maintenance with parts:

1. 03380 wiper rubber
2. 03375 chamber rubber

1. Open door
2. Push the button in the left upper corner on the service panel to open the brewer

Now the brewer is open: 

1. Remove the chamber by raising the handle with your thumb and meanwhile pulling the chamber towards you
2. Clean the chamber under the watertap

Pull the wiperframe away from the guiderail and flip it over

Remove the wiperrubber from the slide arm 

Clean the surface before installing the new wiperrubber

Fit the new wiper rubber

Note: Make sure it goes in the correct way like shown in the picture

When the new wiper is fitted it should look like this: wiper rubber exactly flat with the plastic support

1. Remove the old gasket 
2. Clean the sparing 
3. Fit the new gasket to the chamber

Make 100% sure the new gasket is all the way down in the groove and looks exactly like shown in the picture 

Note: pressing it with a flat item could help you or place the chamber with the gasketside on the table and press it firmly downwards 

Flip the wiper support over and bend the support unto the guide rail

1. Place the wiper in the middle of the chamber
2. Fit the chamber back into the brewer support

Make sure the frontside handle "clicks" back into the correct position

Push the "brewer open-close" button again to close the brewer

If this message appears: "Is the brewerfilter changed? "

1. Answer with X if you did not also renew the permanentfilter
2. Answer with V if you indeed also renewed the permanentfilter

Make a recipe and check if everything is working OK again

Now your machine is ready to be used again!

This guide will help you to refurbisch the cylinder 03372 and the teflon piston cover 03370

Under normal conditions this needs to be done every 80.000 cycles of the brewer and will automaticly be displayed when the brewercycle counter reaches 40.000 cycles for the second time (check cycle counter/2.13 "other settings")

"Normal" means: 

brewer must be cleaned weekly with coffee fur remover 10 gram sachet

Please prepare for the 80.000 cycle maintenance with parts:

1. Cylinder 03372
2. Teflon piston cover 03370
3. 4 x O-ring 03368

1. Open door
2. Push the button in the left upper corner on the service panel to open the brewer

Take the slicon waterhose out of the chassis

Remove the coffee outlet from the bracket

Take out or lower the transport safety or turn it downwards

It is not neccacary to remove the screw

Pull the lower side of the brewer strongly towards you

1. Move the brewer upwards, removing it from the chassis bracket on the backside
2. Take out the brewer completely

1. Put the brewer on the table
2. Remove the clip of the pin

Use a screwdriver to remove the pin

Take out both screws on the R-side while holding the support plate inside with your other hand

Slide out the support plate

1. Remove both screws on the L-side while holding the support plate inside with your other hand
2. Slide out the support plate

Take off the cylinder

Pull the piston out of the old cylinder

1. Unscrew the 4 screws holding the supportplate to the piston
2. Clean the piston under the water tap

Remove the white teflon cover from the piston

• Remove the 4 O-rings
• Clean the piston under the water tap

1. Fit the new o-rings over the holes for the screws
2. Use some foodgrade grease to secure the o-ring to their positions
3. Fit the new teflon cover over the piston

Note: grease the grey pressure ring to make the fitting of the new teflon cover more easier

• Fit the metal support again with the 4 screws
• Make sure the 4 new o-rings stay in position

• Put both old and new cylinders next to eachother on the table 
• Fit the metal supports from the old cylinder unto the new cylinder

Fit the overhauled piston to the new cylinder

1. Slide the new cylinder to the brewerbody and secure it again with the 4 screws
2. Slide the leftside support into the body from the upper side brewer
3. Slide the right-side support into the body from the lower side of the brewer
4. Make sure all 4 screws are fitted with the washer

Fit in a new permanent filter

Fit the chamber back into the brewer support:

1. Place the wiperarm in the middle of the brewerchamber
2. Make sure it "clicks" back into the correct position!

Fit the brewer to the bracket unto the chassis

1. Press the button to start the brewermotor
2. Push the "brewer open-close" button again to fit the the brewer driving pin unto the motor wheel

If this message appears: "Is the filter changed"

1. Answer with X if you did not also renew the permanentfilter
2. Answer with V if you indeed also renewed the permanentfilter

Fit the water supply hose to the chassis 

1. Fit the coffee outlet back to the cylinder
2. Fit the other side of the outlet hose to the bracket again

Make a coffee test drink and check if everything is working ok

Now your machine is ready to be used again!

The cupvolumes in the OptiFresh depent on a correct calibration of all dosingvalves.

Calibrating is necessary when a new dosingvalve (art. nr. 03250) is installed or when the realtime cupvolumes are off.

This guide will show you how to set all dosingvalves to 15ml/sec. using the calibration step in the menu.

To do the following steps, please provide yourselve with the extra parts in the picture.

You also need:

1. Philpshead screwdriver
2. Inbus nr. 5
3. Pair of pliers

• Open the door
• Switch the machine off

Take out the canisters

Take out the inner cover

Take out the water supply hose to the brewer 

1. Place a extra long hose on the water outlet brewer
2. Place a measuring cup
3. Place the service pin
4. Switch on the machine

1. Enter the menu and Go to 2.07.02 Calibration
2. Select Brewer valve DV1 /2.07.02.00 and activate

The level should be 150 ml like indicated in the display

1. Take a inbus nr. 5
2. When there is more than 150 ml in cup: Turn clockwise (restrict the flow of the valve)
3. When less than 150 ml in cup: Turn anti-clockwise (open up the valve)
4. Make sure the endresult is exactly 150 ml

Refit the original brewer hose to the wateroutlet

Go to 2.07.02.01 and also calibrate the mixer 2 valve (DV2)

Calibrate Mixer valve DV2

Remove the right-side panel

Remove this clamp and take out the hose

Close door and also turn the door lock!

Prepare for calibration

Goto 2.07.02.03 and calibrate the Hot Water valve (DV4) holding the measuring cup under the hose you took out of the side of the machine (slide 16)

1. Refit the Hot water hose and fasten it with the clamp
2. Refit the R-side panel
3. Refit both screws sidepanel

1. Refit the inner valve cover
2. Fasten it with both screws

Refit all canisters

Take a testdrink and see if the actual cupvolume is exactly as set in 2.01/Quick recipe pro/Coffee recipe.

When a dosingvalve is dripping, check the swipeguide refurbish dosingvalves here: 

Refurbish dosingvalve 

Refurbishing the dosingvalves 03250 is neccacary when:

1. They start dripping water into the driptray or brewer
2. During preventive maintenance or descaling in order to prevent the valves to start dripping

For refurbishing dosingvalve you need the kit art. nr. 99673 for each valve.

We always advise you to refurbisch all valves together at 1 visit!

1. Open the door
2. Switch off the machine

Remove the canisters

Remove the inner cover

Remove the wastebin

1. Pull out the drain hose
2. Remove the end plug
3. Let out at least 2 liters of water

Remove the wiring from DV1

Note: pulling the plastic covers will release the lock and allow you to remove the cables from the coil

Place a towel or cloth underneath the valves 

Take out the valve

Remove the slicon hose from the valve

Put the valve in front of you on the table

Take off the coil nut using wrench nr. 10

1. Remove the coil
2. Remove the black coil support

Unlock the coil center by turning it in direction of the arrow (clockwise)

Remove the coil center from the body

Remove the lower part of the body by turning it in direction of the arrow (anti-clockwise)

Prepare the new parts from the kit 99673

Remove the white ring from the lower valve using a pair of pliers

Fit the new ring from the kit to the lower valve part

Take out the o-ring

Take out the white ring

Fit in the new ring

Note: make sure to fit it like shown in the picture!

Fit the new o-ring

Refit the lower part to the valve body turning it in the direction of the arrow (clockwise)

Fit the little silicon hose to the lower part again

Remove the old silicon seal from the core

Fit the new seal to the core

1. Fit the core + spring to the core housing
2. Fit the assembly to the valve body
3. Lock the assembly by turning it in direction of arrow (anti-clockwise)

Fit the black plastic coil support

Fit the coil again and tighten it with the nut again using wrench nr. 10

Fit the silicon hose to the valve

Fit the valve into the boiler rubber again

Refit the wiring to the coil

When the left valve (DV1/brewer) is refurbished: 

Start working on the middle one (mixer valve) and if this is done finish with the hot water valve (right side valve)

Note: Always refurbish the valves 1 by 1: do not dismantle all at the same time.

Doing it like this = less mistakes!

Refit the inner cover

Refit the canisters

1. Refit the wastebin
2. Turn the machine on
3. Close the door
4. Wait for the boiler to fill up and heat up
5. Take a test drink

This instruction helps you when the grinder:

1.  is in need of preventive maintenance 
2. or in case it doesn't produce any grounded coffee anymore.

In this second event, mostly the free outlet of the coffee was obstructed or the rubber flapper inside outlet 13911 isn't opening anymore

Tip: instead of manual cleaning described in the next slides it's also possible to use GRINDZ "Cleaning Beans" (art. nr. 1000151)

1. Close the beanhopper slide (see also next slide)
2. Remove the brewer/let the waste-bin stay in
3. Goto: service menu 2.7/hardware test/outputs
4. Goto: IM1/ Grinder motor and activate grinder motor in order to clear out the coffee grinder into the waste-bin
5. Take out the beanhopper and add a handfull of the Grindz cleaning Beans to the top of the grinder and run them trough, using step 3 again
6. After this: put the beanhopper back, open the slide, add fresh coffeebeans and take some test drinks to prevent bad taste afterwards.

1. Turn off the machine by disconnecting the main cable from the electric network
2. Open the door and close the Bean hopper slide moving to the right (downwards)

Take out the complete Bean hopper moving it upwards

Use a vacuumcleaner to remove the remaining coffeebeans from the top of the grinder

Loosen the little philipshead screw on top of the grinder outlet (part.nr 13911)

Take away the plastic grinder outlet, sliding the upper part away from the grinder outlet first.

Tip: the outlet 13911 is a delicate part. 

We advise you to renew is yearly, but you can also clean it during the yearly maintenance.

Clean or renew the plastic grinder outlet 13911, giving extra attention to the condition of the rubber flapper inside.

Tip: Make sure the plastic is not cracked or damaged!

Unscrew both screws from the aluminium grinder head (left+right)

Take out the left screw

Take away the upper aluminium (fixed disc) head of the grinder

Clean the upper ceramic disc by using the standard brush and a vacuum cleaner

Tip: The ceramic discs can last for 300.000 shots!

These discs only need to be replaced in case of very high dispencing counters or when they are damaged by a rock in the beans ect. 

Clean the rotating disc as well , using a vacuüm cleaner and the standard brush

Before re-fitting the upper aluminium disc head: make sure the plastic grinder bottem is facing towards the frontside of the machine!

Fit the Aluminium head back in it's place, paying extra attantion to the correct position of the plastic outlet (yellow circle) and put both screws back into place (red circles)

Tighten borh screws again.

Refit the grinder outlet again , starting bottom first and than tightening the little screw with gentle force!

Fit the beanhopper back into the machine, fill it up with Beans and open the bottom-slide again (moving to the left/upwards)

1. Close the door
2. Switch on the machine with main switch
3. Take 2-3 coffee's (to fill up the grinder again) and examine the third drink for the correct dosing time

New HDMI cable replacement kit (art.no.1012558)

• Compatible for all OptiBean Touch & OptiFresh Touch machines (zie Tip for OptiBean X and Optime)
• More flexible, improved quality
• Wires in plugs are better protected against bending.
• Single HMDI cable art.no.1011229 (see TIP)

1. Open the door
2. Switch off the machine

Remove the inner cover

1. Remove the earth connection
2. Remove the cable including the grommet from the recess.

Remove the plastic cover plate by pressing the release button at the bottom.

Pull the HDMI cable towards you

Disconnect the HDMI cable from the interface board.

Pull the HDMI cable completely back trough the inner panel.

Separate the earth cable* from the HDMI cable.

*If your machine does not have this 'earth cable' you can skip this action.

Disconnect the HDMI cable from the main board.

• The original opening for the HDMI cable is to small for the new HDMI plugs.
• Enlarge (widen) the through-hole (from the outside!) by bending the sheet metal open a little further with pliers.

Example of the widened opening side panel to allow the new larger HDMI plug trough.

Fit the new HDMI plug and cable trough the widened opening from the inside (brewer side)

Fit the earth cable* trough the 2 rubbers on the new HDMI cable.

*If your machine does not have this 'earth cable' you can skip this action.

Connect the HDMI cable to the main circuit board. 

Secure the cable(s) back in the clips.

1. Fit the earth cable* through the second rubber.
2. Attach the tulle in the recess of the door.

*If your machine does not have this 'earth cable' you can skip this action.

1. Connect the HDMI cable to the interface board.
2. Guide the cable left of the box (see also next step) 

1. Re-attach the earth cable to the door
2. Refit the cover

1. Refit the inner cover.
2. Refit the upper screw.

Attach the tulle in the (widened) opening of side panel.

Remove the backing paper from double-sided tape

1. Fit the cover plate unto the inner side panel.
2. Press the cover plate firmly to the side panel.

1. Re-fit the left side panel.
2. Switch the machine on.
3. Check if the SW starts up normally, without any "synchronizing" messages.

This instruction will guide you trough the best way of replacement of art. nr. 1006339

This can be neccacary in case of:

1. Black screens
2. Permanent "synchronzing" displayed 
3. Green coloured screens/red coloured screens
4. Touch screen not responding anymore

In case the machine SW is not crashed and the Service menu is still accessible:

• Goto Servicemenu/SD menu/Save settings and save the Personal settings (MDU.file) and the Recipe settings (RCU.file) to and SD card or USB stick
• Write down the name-number of both files which the machines shows you before they are stored to the memory device (card or stick)

Open the door and remove the upper bolt of the cover

Remove the cover

1. Remove the black plastic cover of the electronic box by pressing the lower midsection
2. Pull the cover towards you and remove the cover

Release the lip of the chrome front cover by pressing it forward.

Meanwhile: move the chrome cover frontside upwards (see next slide)

Remove the chroom cover by sliding it upwards

Take the black plastic body out of the door from backside

Take out all 6 screws that hold the touch screen assembly to the frontside of the door

While holding the touchscreen assembly in your hands:

1. Take out the HMDI cable from the electronic board connector
2. Take out the HMDI cable from the leftside of the plastic frame
3. Place the touchscreen assembly face-down on a table

Take out both connectors from the electronic board:

1. Left: LED strips OptiLight
2. Right: Speaker

Take out the connector of the touchscreen backlight

Now we need to unlock both flatcables of the touchscreen:

Left flatcable: flip upwards the black connector lock of the small flatcable with a tiny screwdriver

Unlock the wide flatcable by pushing the black lockbracket 2-3mm away from the white connector

Important note: Be very gently doing this! 

Breaking the lock means you need to buy a new interface board!

Slide out both flatcables.

Important: Take good notice how far they were inside the connector!!

Later on, the flatcables of the new touchscreen will have to go in exactly as far, otherwise it will effect the touchscreen performance!!

Be very gently; DO NOT use any pliers or other tooling to remove the flatcables! This will lead to damaged flatcables!

Unbox the new interface board

Release the black lip, securing the electronic board and take out the electronicboard completely

Take the new interface board and place it into the box

1. Make sure the clip holding the board is "clicked "into the right position
2. Insert the connector of the touchscreen backlight into this connector

1. Fit the speaker connector (red/white) into the board
2. Fit the LED/OptiLight connector (black wires) onto the board

Slide in both flatcables

Note: Make sure they go in ALL the way!!

Warning: Do not use any tools like pliers ect.: You will damage the flatcables making the complete touchscreen useless! Fingers only!

Close the lock of the wide flatcable connector

Close the lock of the small flatcable by flipping it downwards

1. Take the complete assembly into your hands and fit the HMDI cable back on the electronic board
2. Slide the HMDI cable neatly into the leftside of the frame again

Fit the touchscreen assembly back to the frontside of the door using all 6 screws

Note: make sure the HMDI cable is guided in such a way it isn't in between door chassis-black plastic frame

1. Fit the electronic box cover back into its place
2. Re-connect the earth cable

Put the plastic bag with shims for the brewer back into the compartment

Fit the bracket back into the door

Slide the chrome cover downwards till it clicks

Put the steel cover+instructions back into its place

Fasten it with the upper bolt

Make a last check here if everything is OK

Make sure everething is looking OK from this side

1. Turn on the machine
2. Check the display for working OK and see if there are no stripes visuable. 

In case of stripes: go back to step 21 and check the flatcables on correct assembly 

After renewing the interface board it is always better to update the machine with the latest SW version.

The most recent version is always te be found at the Animo website/ My Animo platform

SW OF Touch 

OptiFresh Touch Optional 01 

OptiFresh Touch Decaf 

This instruction will guide you trough the best way of replacement of:

1. Touchscreen art.nr. 1006174 (animo logo)
2. Touchscreen art.nr. 1006175 (no logo)

This can be neccacary if:

1. The glass panel falls off
2. The touch screen gives "false" touches or recipe's
3. Strange things show in display or screen in not reactive anymore

Open the door and remove the upper bolt of the cover

Remove the cover

1. Release the black plastic cover of the electronic box by pressing the lower midsection
2. Pull the cover towards you and remove the cover

Release the lip of the chrome frontcover by pressing it forward.

Meanwhile: move the chrome frontcover frontside upwards (see next slide)

Remove the chrome frontcover by sliding it upwards

Take the black plastic body out of the door from backside

Take out all 6 screws that hold the touch screen assembly to the frontside of the door

While holding the front assembly in your hands:

1. Take out the HMDI connector from the electronic board 
2. Take out the HMDI cable from the leftside of the plastic frame
3. Place the touchscreen assembly face-down on a table

Unbox the new display and put it next to the old display on the table

Loosen all 6 screws holding the plastic frame to the old touchscreen

Take out both connectors from the electronic board:

1. Left: LED strips OptiLight
2. Right: Speaker

Now remove the plastice frame completely and place it on the back-side of the new touchscreen

Take out the connector of the touchscreen backlight

Now we need to unlock both flatcables of the touchscreen:

Left flatcable:

1. Flip upwards the black connector lock of the small flatcable with a tiny screwdriver
2. Slide out the flatcable

Unlock the wide flatcable by pushing the black lockbracket 2-3mm away from the white connector

Important note: Be very gently doing this! 

Breaking the lock means you need to buy a new interface board!

Slide out both flatcables.

Important: Take good notice how far they were inside the connector!!

Later on, the flatcables of the new touchscreen will have to go in exactly as far, otherwise it will effect the touchscreen performance!!

Be very gently; DO NOT use any pliers or other tooling to remove the flatcables! This will lead to damaged flatcables!

Release the black lip, securing the electronic board and take out the electronicboard completely

Take the electronic board and place it directly into the framework of the new Touchscreen

Take the long black frame and prepare it for fitting it back unto the new touchscreen

Make sure the wiring of the speaker (red/white) and led lights (black cable connector) are in the right spot before laying the frame down unto the touchscreen. 

Fit long the plastic frame with the speaker unto the new Touchscreen and tighten it again with all 6 screws

1. Make sure the clip holding the board is "clicked "into the right position
2. Insert the connector of the touchscreen backlight into this connector

1. Fit the speaker connector (red/white) into the board
2. Fit the LED/OptiLight connector (black wires) onto the board

Slide in both flatcables

Note: Make sure they go in ALL the way!!

Warning: Do not use any tools like pliers ect.: You will damage the flatcables making the complete touchscreen useless! Fingers only!

Close the lock of the wide flatcable connector

Close the lock of the small flatcable by flipping it downwards

1. Take the complete assembly into your hands and fit the HMDI cable back on the electronic board
2. Slide the HMDI cable neatly into the leftside of the frame again

Fit the touchscreen assembly back to the frontside of the door using all 6 screws

Note: make sure the HMDI cable is guided in such a way it isn't in between door chassis-black plastic frame

1. Fit the electronic box cover back into its place
2. Re-connect the earth cable

Put the plastic bag with shims for the brewer back into the compartment

Fit the bracket back into the door

Slide the chrome cover downwards till it clicks

Put the steel cover+instructions back into its place

Fasten it with the upper bolt

Make a last check here if everything is OK

Make sure everything is looking OK from this side

1. Turn on the machine
2. Check the display for working OK and see if there are no stripes visuable. 

In case of stripes: go back to step 21 and check the flatcables on correct assembly 

This instruction helps you when the plastic grinder driving wheel underneeth the lower ceramic disc of the Ditting coffe grinder is broken and the grinder doesn't produce any grounded coffee anymore (or even makes strange noise when running)

The driving wheel+belt are available under art.nr.13910

1. Turn off the machine by disconnecting the main cable from the electric network
2. Open the door and close the Bean hopper slide moving to the right (downwards)

Take out the complete Beanhopper upwards

Use a vacuumcleaner to remove the remaining coffeebeans on top of the grinder

Loosen the little philipshead screw on top of the grinder outlet (part.nr 139110

Take away the plastic grinder outlet, sliding the upper part away from the grinder outlet first.

Tip: The outlet is a delicate part. We advise you to renew is yearly but you can also clean is during the yearly maintenance in case of low amount of dispenced drinks.

Clean or renew the plastic grinder outlet 13911, giving extra attention to the condition of the rubber flapper inside.

Tip: Make sure the plastic is not cracked or damaged!

unscrew both screws from the fixed aluminium grinder head (left+right)

Take away the upper aluminium (fixed disc) head of the grinder

Clean the upper ceramic disc by using the standard brush and a vacuum cleaner

Tip: The ceramic discs can last for 300.000 shots!

Only need to be replaced in case of very high dispencing counters or when they are damaged by a rock in the beans ect.

Clean the rotating disc as well , using a vacuüm cleaner and the standard brush

Remove both (L+R) screws from the back-side panel and remove also the back-side panel itself

Unscrew both screws from the belt cover

Take away the belt cover

Un-tighten (but do not take out ) both screws of the grinder motor, allowing the belt some slack in order to easy the removal of the front-side disc axle ( later on in this instruction)

Now, with the motor loosened, give the belt some "slack"

Goto the front-sade of the machine: use a firm (straight) screwdriver underneath the plastic grinder bottom ans Gently maneuver the upper disc upwards, sliding it out of the damaged plastic beltwheel

take it out completely

Extra (July 2021):

The parts marked wit A can also be ordered when needed with art.nr. 1010426

Push the plastic wheel backwards with your finger in the direction of the arrow

Remove the damaged wheel from the rear and install a new one in its place.

When the ceramic discs are damaged or the grinder motor gives you any trouble: please find the art. nr's here!

Before re-fitting the upper aluminium disc head: make sure the plastic grinder bottem is facing towards the frontside of the machine!

Fit the Aluminium head back in it's place, paying extra attention to the correct position of the plastic outlet (yellow circle) and put both screws back into place (red circles)

Tighten borh screws again.

Move the motor backwards to get away the "slack" from the belt and tighten both screws again to secure the motor

Refit the grinder outlet (13911) again, starting bottom first and than tightening the little screw with gentle force!

Fit the beanhopper back into the machine, fill it up with Beans and open the bottom-slide again (moving to the left/upwards)

1. Close the door
2. Switch on the machine with main switch
3. Take 2-3 coffee's (to fill up the grinder again) and examine the third drink for the correct dosing time

This guide will help you when the bearing wheel 03467 of the left brewerarm is damaged

This bearing will be damaged when the coffee residu is too wet! (see also fix)

1. Take out the brewer completely from your machine
2. Turn the brewer upside-down
3. Inspect the bearing and if it's not looking like the picture: proceed with next slide and following 

When your bearing is looking like this: 

• Replacement is neccacary because it will be making noise. 
• Also the proper wiping of the coffee residu wil not have been possible anymore
• Goto the next slide

Remove the circlip of the left wiperarm axle

Remove the axle from the brewer body

1. Make sure having best light possible to look inside the brewer body
2. Take a small screwdriver or hook to "unhook" the spring (see next slide) 
3. Look at the picture to see the inside spring your up against

Take a tool and "unhook" the spring holding the wiperarm (see also next slide)

1. Unhook this spring from the inside of the brewer arm
2. Take out the brewer arm completely

Remove the tiny circlip from the bearings axle

Note: Remove the axle itself from the arm using a small driver shaft or another tool that suits you

Remove the tiny circlip securing the bearing to the axle

Fit the new bearing to the axle and secure it with the tiny circlip again

Fit the axle+new bearing to the brewerarm again and secure it with the circlip

Slide the refurbished arm back into the brewer body

While sliding the arm back in: 

make sure this end of the spring is placed already on the inside of the arm (see slide 7) 

This way you only have to concentrate on getting the spring around the bush on the outside of the arm (see next slide/upwards arrow)

Manipulate the spring around the bush on the outside of the wiperarm while sliding the arm downwards

1. Fit the axle trough the brewerbody + wiperarm
2. Secure axle with the circlip

Now your brewer is ready to be used again

As from week 38/2021- serial no. 1AF27426 the doorswitches housing of all OptiBean and OptiFresh machines (touch & push-button) have been upgraded.

Art.nr. 1010715 (see also picture) is retrofit with all previous machines and this gives:

1. Less errors regarding the doorswchitches
2. Better "feel" when closing the door

This swipeguide will show you how to upgrade your machine to the current situation

Switch off the machine

Take out both screws (front and backside) 

Remove the side-panel by pulling the lower section away from the chassis and than manouvre the panel upwards

1. Take out the 2 screws from the upper microswitch 
2. Fit the upper microswitch into its new position (see next slide)

Remove the lower switch by taking out both screws

1. Remove the 2 screws
2. Take out the old mounting plate 

Place both switches into new housing

1. Place the backside-panel on the new housing
2. Place both parkers and tighten them

Place the closed housing assembly onto the inner panel and fit the 2 M4 screws

The proper working of both switches can be tested in the hardware test 2.07/Inputs/doorswitch -doorswitch2

Extra:

Always keep this o-ring (art. nr. 1000812) greased with foodgrade grease for optimal closing of the door 

Foodgrade grease 10 gram : art. nr. 1008121

Foodgrade grease 60 gram : art. nr. 1001218

Extra:

Grease the doorlock using High-Tef(lon) oil

1. Fit the side-panel to the chassis
2. Switch on the machine
3. Take a test-drink "Hot water"

The break-pin of the driver wheel brewer will break whenever the permanentfilter in the brewer is not cleaned every week with coffee fur remover.

The break-pin (art. nr. 03341) prevents the gearbox of the brewermotor getting damaged by excessive force when the permanentfilter or the brewer itself are obstructed in any way.

Error 5 is displayed whenever the brewer-motor switch (during start-up) is no longer detected

First, we make sure that the pin actual is broken and causing the E5 or E4 error:

1. Go to 2.7 Hardwaretest/outputs/Brewer Motor and run the motor by "Activate"(Touch version) or pushing the "test button" (button below "V"/push-button versions)
2. When you hear the brewermotor running, Ma's are displayed, but the brewer itself isn't moving at all: 90% chance the breakpin is broken. In the other 10% the gears in the gearbox of the brewermotor are broken and you need to renew the motor itself (see also step1-Tip)

1.  Switch off the machine/take out the main-power-cable 
2. Open the door
3. Disconnect the inlet hose + outlet hose of the brewer
4. Pull the lower side of the brewer firmly towards you (see picture)
5. Take out the brewer completely, moving it upwards

Remove the 1 screw that hold the motor assembly

Note: In case the brewer transport safety bracket is still present it can be removed

1. Take out both screws of the back-side panel
2. Remove the back-side panel

Remove both connectors of the brewer switch (black-Grey) and the power (Red-Black)

Move the complete motor-assembly upwards

Take out the complete assembly (upper side first)

1. Remove all 6 scews that hold the brewermotor to the bracket
2. Take the bracket+switch from the motor

For the next step you need a driver pin (max 2 mm ) and a hammer

1. Remove the plastic wheel from the motor-axle
2. Use a driver pin+hammer 2 mm (max) to drive out the 3 parts of the broken break-pin (2 x plastic wheel/1 x motor-axle)

Prepare a new wheel (art. nr. 03340) and a new break-pin (art.nr. 03341) 

Note: Make sure the end of the break-pin with the thinner end (old version/conical pin) or the pointed side (new model-May 2022) goes in first

Update: Since June 2024 the wheel + pin are combined in a set (art.no.1012799)

Set 1012799 contains a conical break-pin again!!

1. Fit the new wheel on the motor-axle with the open side facing outwards
2. Align the wheel-pin-hole in the axle with eachother (see also tip)
3. Hammer the pin through the axle into the wheel until the end

1. Fit the bracket unto the refurbished motor
2. Fit all 6 screws again and fasten them firmly

Note: make sure the lever of the microswitch is not obstructed and fitted nicely on the outside of the new wheel.

Refit the motor assembly again, upper side in first and slide it downwards again

Refit the connectors of the microswitch (grey-black) and the motor (red-black)

Fit and tighten the screw again

1. Check the brewer on technical condition 
2. Make sure the permanentfilter is clean and the top-folie screen is not damaged
3. Clean or renew the permanentfilter when neccacary
4. Clean the complete brewer under the (warm) water tap 

1. Refit the brewer to the upper bracket (see tip)
2. Switch on the machine and close the door or place the service-pin: the machine will automatically start the brewermotor and the brewer will fit in the wheel as soon as the motor-wheel finds the back-side drive-pin of the brewerunit

Refit the inlet tube into the hole in the cabinet

Refit the outlet hose of the brewer unto the plastic support again

• Machine is ready for use again
• Take a test drink

When the display permanently shows "System Synchronizing" like shown in the picture, you are advised to replace the HMDI cable .

1. Check HMDI cable connectors (when no cable on stock)
2. Replace HMDI cable (see TIP)
3. Update SW in case a new HMDI cable does not help
4. Replace the interface board in case all above does not help

E1 LEVEL ERROR

• Minimum level error
• The minimum water level sensor does not detect water, but the maximum water level sensor does.
• The water inlet valve shuts.

CHECK 1/2

Ensure the actual water level by opening the boiler.

Water level up to maximum level sensor?

• Check if a layer of (lime)scale isolates the minimum level sensor. 
• Remove the scale from the level sensors and descale the entire boiler if necessary.

CHECK 2/2

Visually ensure the correct water level by removing the boiler lit.

Water under lower minimum sensor?

• Check the maximum level sensor for cracks in the insulation and check if capillar tube of the boil-dry protection. This should not touch the electrode tip.
• Switch the machine off and on again.

E2 Level Error

Problem

• Maximum electrode error Boiler
• Boiler fills up to slowly during dispensing
• The maximum electrode should detect water again within 30 seconds of being released
• The water inlet valve shuts, Error 2 is displayed

Check:

• Open water supply tap completely
• Check water supply tap for any kinks
• Check water pressure 
• Check inlet valve flow and inlet valve dirt filter
• Check flow of dispensing valve. The water could flow out faster than the boiler refills. Check calibration of dispensing valves

E3 Level Error

Boiler fills up too slowly during installation.

• The minimum level sensor was not reached within 90 sec. 
• The water inlet valve shuts

Check:

• Open water supply tap completely
• Check water supply tap for any kinks
• Check water pressure 

E4 Brewer Error

• Brewer was not started from its initial position. 
• Brewer motor is not turning.

Check:

• Check brewer motor function in service menu 2.7 Hardware test/outputs.
• Check break pin of brewer motor. Replace if broken. (Click Here) 
• Check brewer Switch

E5 Brewer Error

• Brewer was not returned to its initial position

Check:

• Check the brewer switch and brewer motor function in service menu 2.7 Hardware test.
• Check break pin of brewer motor. Replace if broken (Click Here) 

E6 High Temperature

• Temperature sensor measures a temperature over 99 degrees celsius.

Check:

• Check temperature sensor function in Service menu 2.7 Hardwaretest. 
• Check if the steam thermostat in the overflow pipe has been triggert. Reset if necessary
• Sometimes the relais wil stuck which is causing the boiler to overheat.

E7 Brewer Error

• Brewer motor has stalled
• Brewer output on mainboard overloaded (current too high/see TIP)
• The mainboard has disabled the output

Check:

• Check if brewer unit is secured properly
• Check if wiper is placed between the wiper arms
• Check if Coffee filter is clean. Piston must pull too hard for vacuum. 

E8 Mixer 2 Error

Problem:

• Mixer 2 motor is stalled
• Mixer 2 output(s) overloaded (current too high)
• The control had disabled the output

Check:

• Check whether mixer 2 is contaminated or incorrectly mounted.
• Clean and check wheter the rotor turns freely in hardwaretest. The mixer motor should pull around 350ma without load.
• When the problem persists. Replace mixer motor.(1003567)

E8 Mixer 3 Error

Problem:

• Mixer 3 motor is stalled
• Mixer 3 output(s) overloaded (current too high)
• The control had disabled the output

Check:

• Check whether mixer 3 is contaminated or incorrectly mounted.
• Clean and check wheter the rotor turns freely in hardwaretest. The mixer motor should pull around 350ma without load.
• When the problem persists. Replace mixer motor.(1003567)

E10 Valve Error

Problem:

• Valve or Fan output overloaded (current too high).
• The control has disabled the output.

Check:

• Check the valves and wiring for short circuits.
• Switch the machine off and on again

E11 Ingrediënt Motor Error

Problem:

• Ingrediënt motor(s) stalled.
• Ingrediënt motor output(s) overloaded (current too high)

Check:

• Check the operation of the ingrediënt motors in hardware test (the motor should draw approximately 100 mA at no load).
• Empty the canisters, check and clean thoroughly

E13 Mixer Group Error

Problem:

• Brewer and mixer output group overloaded (current to high). 
• The control has disabled the output. 

Check:

• Carry out the check as specified for E7 and E8.

E14 Output Error

Problem:

• Ingredient motor output group overloaded (current to high).
• Valve output group overloaded (current to high)

Check:

• Carry out the checks as specified for E11 Error.
• Carry out the check as specified for E10 Error.

E16 Level Error

Problem:

• Electrode error; Max. and Min. electrode both suddenly detect no water level. Inlet valve shuts. 

Check:

• Check if the boiler does not leaks. 
• Check the water pressure, turn the water supply tap completely open and check the connection tube for any kinks.

E17 MDB Error

Problem:

• There is no communication betweer the machine and the MDB payment system.

Check:

• Check the connection between the machine and MDB payment system.

E18 Mixer Group FET Error

Problem:

• Brewer or mixer motor output remains active. Visible on the print by means of an LED light that remains on at mixer or brewer output.

Check:

Brewer or mixer motor output (FET) defective. Replacement of control is needed.

E19 Output FET Error

Problem:

• Ingrediënt motor / valve / fan output remains activated.

Solution:

Ingredient motor / vale / fan output (FET) defective. Replace control. 

E20 Software Error

Problem:

• Software Error

Solution:

1. Reset the machine
2. Load the default
3. Install new software

E21 Boiler Timeout

Problem:

• Heating element active for 8 minutes. If the boiler has still not come up to temperature, this error results.

Check:

• Reset steam- and/or dry boil protection. Check the error log menu. If a E6 boiler temp. is in here, the boiler has boiled to long. Check the NTC sensor and wiring/connection.

E26 Low Temperature

Problem:

• Temperature sensor measures a boiler temperature below 0°C

Check:

• Boiler and/or NTC sensor is below -0°C. Let the machine warm up to room temperature. 

E27 NTC Short Circuit

Problem:

• Temperature sensor has a short circuit.

Check:

• Check the NTC sensor and wiring / connection

E28 NTC Not Detected

Problem:

• Temperture sensor is not detected.

Check:

• Check the NTC sensor and wiring / connection