Installation

• First installation

  • This video shows how to install a new Combi-Line.

    Click here: First installation 

Maintenance

• Descaling coffee brewer

  • For video how to descale the coffee system:

    Click here: Descaling coffee system  

• Descaling hot water boiler

  • For video "how to descale the water boiler"

    Click here: Descale water boiler 

How does it work?

• Service Documentation Combi-Line NG

  • Download here the complete service book of the Combi-Line NG (including all error codes+explanations)

    Service book CB-Line NG  

    Software update CB-Line NG  

Upgrade / Modifications

• New Dry-boil protection CB40

  • Welcome

    This instruction informs you about a modification that has taken place in the ComBi-Line CB40.

  • Modification

    New dry-boil safety switch for CB40

    When

    From serial number 1HE xxxxx / production week 02 / 2021

    Part number

    1010212 DRY-BOIL PROTECTION 3-PHASE CB 40  

    Improvement

    The safety temperature was raised against unwanted activation during normal use. New temperature 90°C  

    Retrofit

    Yes, can be applied manually afterwards

    Action

    If your CB40 dry-boil protection switches OFF during the brewing process -and there is no scale build up in the flow heater which can also cause this problem- change both dry-boil protection for the new type.   

• No drip tap

  • If the handle of the no-drip tap feels quite loose, a small improvement has been made.

    • The stainless steel ring in the bottom of the tap screw cap has been removed.
    • A black plastic ring [1010732] has been added under the tap handle.

    ​

Software

• Check the software version

  • Check the software version

    1. Switch the machine OFF.
    2. Switch on the machine.
    3. When the display blinks, immediately tap the top right button once. 
    4. You now have access the operator menu.
  • • Navigate to 1.7 Hardware and Software info, and press OK.

  • Software version

    The software version is written behind the text Main Controller Software: x.xx

    • Press this link to download the document with solved bugs/added functions. 
    • Press this link to download the ComBi-Line NG software.

• Download software

  • Prepare the software

    New software can easily be installed on the machine. New software is available in the following ways:

    • www.animo.eu / MyAnimo (dealer login)
    • by e-mail from Animo Technical Support
    • use link on the next page

    The complete software update takes abt. 1 minute.

  • Download the software

    • Download here the ComBi-Line NG software

  • Copy files to the SD memory

    • After the download you can find ZIP-file in the folder downloads in from your windows explorer.
    • Unpack the ZIP-file and copy all directories and files in the root of an empty SD memory.

    Attention;

    For a reliable operation of a SD memory; 

    • Use an SD card size from max. 4 GB. 
    • Don’t use SDHC or SDXC cards.

• Install new software

  • Software installation 

    • With the use of an SD memory you can easily load new software on the machine.
    • The SD memory slot is located below the on/off switch.
    • The complete software update takes less then 5 minutes.
    • For instructions how to download the software from MyAnimo and prepare an SD memory press here.  
  • • Turn the power off. 
  • 1. Locate the rubber cover below the on/off switch. 
    2. Open the cover. 
    3. Insert the SD card into the SD card slot.
    4. Make sure the gold contacts are facing you.
  • • Turn on the machine.

  • • The software update takes abt. 30 seconds

  • • First remove the SD memory from the slot.

  • The software version is listed in the red box 

    Press OK to proceed.

  • 1. Select the appropriate model and press OK to confirm your selection. 
    2. Select the coffee container positions and press OK to confirm your selection. 

    * Model CB40 is only displayed when there is no hot water boiler included.

  • 1. Wait for the machine to boot up
    2. The machine is now ready for use.

Menu access

• Operator menu

  • How to get access to the operator menu?

    1. Switch the machine OFF.
    2. Switch on the machine ON
    3. When the display blinks, immediately tap the top right button once, 
    4. You now have access the operator menu.

  • Operator menu (user menu)

    With the Operator menu you have limited control of most of the important functions.

    1. Access the Operator menu.
    2. Review all important functions.
    3. Make any necessary changes.
    4. Save the changes.

• Service menu

  • How to get access to the service menu?

    1. Turn off the machine.
    2. Turn the machine on.
    3. When the display blinks, press the top left button once.
    4. The PIN code screen will appear.
  • • Enter the 5-digit pin code 4 3 2 3 3

  • Service menu (service engineer menu)

    With the service menu you have full control of all important functions.

    1. Access the service menu.
    2. Review all important functions.
    3. Make any necessary changes.
    4. Save the changes.

Troubleshooting

• 102 Are you sure you want to quit?

  • 102 Are you sure you want to quit?

    • This is not an error, this message appears when an ongoing coffee brewing process is stopped/aborted.
    • OK button = process is stopped/aborted.
    • X button = process continues

• 110 Internal communication error

  • Cause:

    No communication between interface (main) and the left-side PCB (I/O board)

    Possible Solutions:

    1. Restart the machine by switching it OFF and ON again.
    2. Check connections of cable or replace the cable [1006117].
    3. Load factory settings, see service menu 2.8
    4. Replace both electronic boards

• 111 Internal error

  • Possible cause

    24 volts lost on I/O board.

    Solution

    • Restart the machine by switching it OFF and ON again.
    • 24V power supply deviates more than 2 volts, replace power supply .

• 114 Timer error

  • Possible cause

    No more software timers available.

    Solution

    • Restart the machine.

• 115 Watchdog reset

  • Possible cause

    The system has crashed and will be restarted as a result.

    Solution

    • May appear in the log after a software update, but should not normally appear.
    • Replace both control boards

  • • 1006574 Interface PC board (front)
    • 1006371 Interface complete

  • • 1006573 PC board 0/I

• 200 Boiler temperature too high

  • Possible cause

    There is a fault in the boiler temperature sensor.

    Solution

    • Replace the temperature sensor 80063.
    • Press the X button to restart the machine.

• 201 Boiler temperature too low

  • Possible cause

    There is a fault in the boiler temperature sensor.

    Solution

    • Replace the temperature sensor 80063.
    • Press the X button to restart the machine.

• 202 Boiler heat-up too long

  • Possible cause

    The safety temperature limiter hot water system is activated. Boiler signal tries to heat the boiler for more than 30 minutes.

    Solution

    1. Unplug the left connecting cord.
    2. Remove the left coffee container.
    3. Take off the plastic cover from the Safety temperature limiter hot water system.
    4. Push the reset pin firmly until you hear it click.
    5. Put the plastic cover back on.

  • Possible cause

    One of the three heaters does not heat.

    Solution

    • Check if all 3 phases are live. Restore the power supply if necessary.

  • Possible cause

    One of the three heaters does not heat.

    Solution

    • Check each boiler element with an ampere clamp or check the resistance of each heating element.
    • Resistance heater: CB5 = 48 Ohm / CB10/20 = 26,5 Ohm 
    • Replace the heater(s) if necessary.

  • Possible cause

    One of the three heaters does not heat.

    Solution

    • The temperature protection does not conduct all of the three contacts controlling the neutral of each heater element. 
    • Check all three contacts for continuity.
    • See circuit diagram

  • Possible cause

    One of the three heaters does not heat.

    Solution

    • The boiler heaters start alternately during start-up and when reaching the set temperature. 
    • Check all three LED's (main PC board connector J1).
    • They must light up and all three power relays (see alternative tab) must be activated to start each heating element.

  • Possible cause

    One of the three heaters does not heat.

    Solution

    • Each heating element is activated by one power relay.
    • The power relays for the boiler heaters are positioned above the flow heater relays.

• 203 Boiler filling time too long

  • Possible cause

    There is a problem with the mains water supply.

    Solution

    • Press the X button to restart the machine.
    • Check the mains water pressure and supply hose connection. Open the tap completely.

  • During the first installation of the hot water boiler, the minimum level sensor is not reached within 120 seconds.

    If the inlet valve stays open for 10 minutes, error 205 will take over and will close the valve to prevent it from overheating.

    • Check the inlet valve during operation.
    • Check the upper LED (main PC board connector K1). It must light up when the inlet valve is activated.
    • Position inlet valve: see tab alternative
    • Circuit diagram: see tab fix

• 204 Boiler minimum electrode fault

  • Possible cause

    The maximum level sensor (cold water tank) detects water, but the minimum level sensor (hot water tank) does not detect water.

    Solution

    • Press the X button to restart the machine.
    • Check if the minimum electrode is working.
    • Tip: Check if the level sensor signal reaches the electronic board by using the SERVICE MENU / 2.5 READ SENSOR VALUES / LEVEL SENSORS.

  • If you find the level sensors as shown in the photo, try to repair them by reinstalling them or replacing them.

• 205 Boiler inlet valve closed

  • Possible cause

    After 10 minutes of trying to fill during error 203, the inlet valve [KW2] is finally closed to prevent it from overheating. 

    Solution

    • Press the X button to restart the machine.
    • Check if the inlet valve is operating.

• 206 Brew system heat up too long

  • Possible cause

    The system detects that the brew process is not working at full force. It notices that the flow heater element is activated for more than 20 minutes (CB40: 25 minutes).

    Solution

    Check if the brew system produces enough hot water from the swivel arm.

    • CB5 / 3 kW = 0.5 litres/min.
    • CB10 / 6 kW = 1.0 litres/min.
    • CB20 / 9 kW = 1.5 litres/min.
    • CB40 / 18 kW = 3.0 litres/min.

  • Possible cause

    One of the three heaters does not heat.

    Solution(s)

    • Check if all 3 phases are live. Restore the power supply if necessary.
    • Check each flow heater with an ampere clamp or check the resistance of each heating element of the flow heater. Replace the flow heater if necessary.
    • Check all three LEDs (main PC board conector J2). They must light up and all three power relays must be activated to start the flow heater power relays.
    • Attention: If the flow heater starts heating, only two heaters heat. When the machine refills for the first time, the third heater will be switched on.

• 207 Brew system filling too long

  • Possible cause

    There is a problem with the mains water supply.

    Solution

    • Press the X button to restart the machine.
    • Check the mains water pressure and supply hose connection. Open the tap completely.

  • Possible cause

    • During the first installation, the minimum level sensor was not reached within 40 seconds.
    • If the inlet valve stays open for 10 minutes, error 210 will take over and finally close the valve to prevent it from overheating.

    Solution

    • Check the inlet valve on operation.
    • Check the lower LED (main PC board connector K1). It must light up when the inlet valve is activated.

  • Possible cause

    The software is set to the wrong model.

    If its a CB10, CB20 or CB40 and the maximum brew volume in the display is only 5 Liter the machine has reset to the smallest model CB5

    Solution

    • Enter the service menu
    • Select 2.8 Loading factory defaults
    • Set the right model.
    • If this is no solution load the machine with the latest software. 

  • Possible cause

    If the error 207 only occurs during the descaling program:

    Solution

    • Replace interface board art.no. 1006574
    • Attention: always install new software after you replaced a piece off electronic.

• 208 False water flow detected

  • Possible cause

    There is a fault detected with the water inlet valve [KW1] coffee maker.  

    Even though the water supply valve is closed (not activated), water slowly passes through. This is detected by the flow meter [FL1] and the error 208 is displayed.

    Solution

    • Replace the inlet valve.
    • Press the X button to restart the machine

• 209 Brew system min. electrode fault

  • Possible cause

    • Left side of cold water tank
    • The maximum level sensor detects water
    • The minimum level sensor does not detect water. 

    Solution

    • Press the X button to restart the machine.
    • Check if the minimum electrode is working.
    • Tip: Check if the level sensor signal reaches the electronic board by using the SERVICE MENU / 2.5 READ SENSOR VALUES / LEVEL SENSORS.

  • Possible cause

    The maximum level sensor falsely informs the electronic board that it detects a water level.

    Solution

    • Check if the cold water reservoir lid is contaminated with descaler solution.
    • The solution conducts extremely and causes false level information.
    • Clean the complete lid under running hot water or replace the lid completely (Art. No. 12348). 

• 210 Brew system inlet valve closed

  • Possible cause

    After 10 minutes of trying to fill during error 207, the inlet valve is finally closed to prevent it from overheating.

    Solution

    • Press the X button to restart the machine.
    • Check the inlet valve during operation.

• 211 no water flow detected

  • Error 211 No water flow detected

    • There is a fault in the water flow meter signal. 
    • When the inlet valve is activated, the flow meter must send impulses to the main board.
    • The flow meter impulses do not arrive on the main board. 

  • Location I/0 board

    • The Flow meter signal cable is connected on the I/0 board located behind the left side panel.

  • Location flow meter

    • The flow meter is located behind the right side panel.
    • Flow meter art. no. 02088
    • Flow meter cable art. no. 1004590

  • Solutions

    • Check the water tap. No water pressure, no flow meter impulses.
    • Check if the red LED blinks when the water inlet valve (lower LED K1) is activated and water flows in.

    If no impulses arrive:

    • Check/replace the flow meter cable.
    • Check the flow meter inlet for particles in the reduction (2 mm)
    • Check the flow meter rotor for proper operation.

• 212 Temperature sensor not detected

  • Possible cause

    The temperature sensor from the hot water boiler is not detected. The sensor (Art.No. 80063) is situated on the outside of the boiler.

    Solution

    • Check the sensor and the wiring for bad connections.
    • Press the X button to restart the machine.

• 213 Temperature sensor short circuit

  • Possible cause 

    The temperature sensor (Art. No. 80063) is internally faulty.

    Solution

    • Replace the temperature sensor
    • Press the X button to restart the machine.

• 215 Parameter file corrupted

  • Possible cause 

    Problem with the software

    Solution

    • Update the software. 
    • Press here for a direct link to the software

• 216 Temperature protection disabled

  • Possible cause 

    During coffee making, maximum level sensor [A] is not released within .... sec. (see table) 

    CB5 120 Sek.

    CB10 100 Sek.

    CB20 80 Sek.

    CB40 120 Sek.

    Solution 1/2

    Check if all three the heating elements in the flow heater are operating. 

    If one of then is not functioning the water level leaves the maximum sensor later than listed (see table) with error 216 as a result.

  • Error 216 Dry boil protection activated

    How does the software detect this?

    During start up of the coffee brewing proces, maximum level sensor is not released within the time specified in table below. If the time (mentioned in the tabel below) exceeds error 216 is activated.

    CB5 - 120 Sec. 

    CB10 - 100 Sec. 

    CB20 - 80 Sec. 

    CB40 - 120 Sec. 

  • Reason

    The most common cause of error 216 is that the safety temperature limiter of the brewing system is activated.

    Solution

    1. Unplug the left connecting cord.
    2. Remove the left coffee container.
    3. Take off the plastic cover from the Safety temperature limiter brewing system. ATTENTION: the CB 2x40 has two Safety temperature limiters! See the tap FIX where to find them.
    4. Push the reset pin firmly until you hear it click.
    5. Put the plastic cover back on.
    6. Press the X button.
    7. If the problem continues, descale the coffee system.

  • If the dry boil protection remains active, verify the output flow from the swivel arm in liters per minute.

    If the amount is less than indicated (or more), focus on identifying the reasons for this discrepancy.

    • Are all three heating elements functioning correctly?
    • Are all three power relays operational?
    • Are all three phases towards the machine functioning properly? (Note: CB5 may be single-phase)
    • Is the machine connected to warm water instead of cold water?
  • • Check if each phase (L1, L2, L3) are live.
    • Check the power relays [3] contacts for continuity.
    • Check the dry-boil protection [2.2] contacts for continuity.
    • Check the each heater coil [1.4] for continuity. For heater resistance see TIP.

     

  • • Is your dry boil protection frequently activating?
    • Are you experiencing irregular water dispensing?
    • Is there excessive steam coming from the swivel outlet?

    Explanation pictures:

    1. Excessive limescale
    2. No water inlet, and faulty level detection
    3. Swivel arm not angled downwards towards the coffee filter.
    4. Swivel arm illegally extended! 

  • Check the Main board flow heater output

    Check if during the brewer start up 2 LED's light up.

    The third LED must light up after the first water flows out of the swivel arm.

Repairs