• Introduction Technical Documentation

  • Welcome!

    This Swipe Guide Bulletins informs you about the latest news regarding modifications, new components and tips ect.

    On our Website/My Animo dealer platform under "Update" we keep you posted if there are new bulletins.

    Button "All Updates" gives you an oversight of previous Bulletins, Software releases, ect.

  • Feedback

    • For feedback use the feedback button in the relevant bulletin, don't forget to leave your name & Email address for a response.

    Other technical documents

    • Press here to get acces to MyAnimo on our website for more technical documents like Exploded views, circuit diagrams, installation documents, etc. 

• Animo Technical Support Team

  • Our technical support team 

    From left to right:

    • Christiaan Buruma
    • Marcel Tempelman
    • André Kroes 
    • Crosby Huwae
    • Martin van der Laan

    Contact us: support@animo.nl or (31)0592-376376

• Warranty terms & procedure

  • On a newly purchased machine you have a 2 year warranty on spare parts (see also TIP for other returngoods)

    • Exceptions on this are: wear parts like mixer seals ect. see also our General terms of delivery

    Claims for technical parts need te be send to support@animo.nl and we always need to know at least:

    1. Serial number of the machine the part came from
    2. Article number of the defective spare-part
    3. The exact problem (or error code) which caused you to renew the part
    4. Photo's & video's (when available) much appreciated

    Only after receiving such info we supply you with an RMA form which you need to include in the returnshipment

• Serial number coding

  • Serial numbers from the years 2024 (nov) - today

    24 11 0001

    1. Production year
    2. Production month
    3. Reference number (resets each month)

    Example; 24060321 = production June / 2024

    Older serial numbers see next page

    Older serial numbers see next page

  • Serial numbers from the years 2017 - 2024

    1A A 00001

    1. Production week code
    2. Production year code
    3. Reference number

    Example; 2K G 00321 = production week 37 / 2023

    Older serial numbers see next page

  • Serial numbers from the years 1991 - 2016

    1 A 00000

    1. Production quarter 
    2. Production year code
    3. Reference number

    Example; 2Y 00321 = production 2th quarter / 2015

Service bulletins 2025

• Bulletin October 2025

  • New HDMI cable (OBX/OMX/OM-FM)

    • Recognizable by the blue HDMI connectors
    • Ready for future Telemetry options
    • Backwards compatible in all Touch machines
    • More info

  • New interface board

    • Left (old) / Right (new)
    • Future proof electronic parts
    • New flat cable connectors with position markings
    • Ready for future Telemetry options
    • Backwards compatible
    • More info

  • New power supply

    • Old 65W (left) / New 96W (right)
    • Every OptiVend Touch is now executed with the 96W power supply.
    • Backwards compatible (same power supply is used in OBX, OMX, OM)
    • More info

  • Fun facts

    • Did you know you can disable the MENU button?
    • After disabling the button it only appears when you open the door.
    • Press link for more information

  • Fun facts

    • Did you know you can program 5 extra languages?
    • Press link for more information

  • Fun facts

    Did you know that as a technician you are always able to cancel a stuck flush-, cleaning- or descaling program? 

    • Press the left upper circle for more than 10 seconds. 
    • The program will then be terminated and you can start looking for what's causing this problem.

  • Fun facts

    Did you know you can always enter the MENU even when the display shows an ERROR?

    • Open the door and press the red banner once.

     

• Bulletin November 2025

  • New software available

    OptiBean X: V1.7.4 release date 21.11.2025

    • Download OBX software press link

    Various bugs solved and features added:

    • Watchdog function added for main PC board AN022 (Advised update!!)
    • Supports future main board AN034 (future main board that can handle 2-way telemetry).
    • Payment systems / Add-on systems / Cup detection / Free Vend / Free price policy

  • New software available

    OptiMe X: V1.7.4 release date 21.11.2025

    • Download OMX software press link

    Various bugs solved and features added:

    • Watchdog function added for main PC board AN022 (Advised update!!)
    • Supports future main board AN034 (future main board that can handle 2-way telemetry).
    • Payment systems / Add-on systems / Cup detection / Free Vend / Free price policypolicy.

  • New position backflow valve on pump OMX

    For more information press this link

  • Fun fact

    • Every swipe guide is originally written in the English language. 
    • If a translation looks strange, switch back to English to see the original text.

  • Fun fact

    Every OV Touch, OBX, and OMX has an optional 'almost empty' detection. 

    • Useful when a payment system is connected because if the topping ingredient runs out, all milk recipes will be blocked. 
    • Enable this function in the service menu, but first tell the machine how many grams fit in a full canister and also you need to calibrate the ingredient dosage.

    Press one of the below links for more information

    • OptiVend Touch; link
    • OptiBean X; link
    • OptiMe X; link

• Happy holidays 2025

  • The Animo Tech-support team wishes every one happy holidays and a thriving new year!!

    We hope to support you in every way in 2026!!

Service bulletins 2026