For a video showing how to install a OptiBean 

Click here: Install a OptiBean 

For a video how to program a OptiBean

Click here: Button programming and adjustment 

For tips & tricks when re-installing a machine which was for a longer period not used.

Follow the link below and click on your model of interest for the specific remarks to do a perfect re-installation.

Click here: Re-installing  

The OptiBean 4 TS Touch is equipped with an extra large waste bin. During the installation of the machine it is important to program the desired content of the bin.

Go through the following steps:

1. Login Operator Menu
2. Login Service Menu
3. Go to Menu 2.13 “Other Settings”
4. Got to Menu 2.13.00 “Waste Bin Management”
5. Set “Number of brews” to max. 370 puck's (2.13.00.00).

Manual OptiBean

• Manual OptiBean Touch 
• Manual OptiBean NG 
• Manual OptiBean (old model) 

Service Manual OptiBean

• Service Manual OptiBean Touch 
• Service Manual OptiBean NG 
• Service Manual OptiBean (old model) 

Exploded views

Touch models:

• OPTIBEAN 2-3 Touch 
• OPTIBEAN 4 Touch 
• OPTIBEAN 4 TS Touch 
• OPTIBEAN NG_Touch HOT & COLD 
• OptiBean Touch Cupsensor 

Exploded views OptiBean NG

• OptiBean (XL) NG  
• OptiBean NG & Touch Hot&Cold 

Exploded views OptiBean (old model)

• OptiBean 2 & OptiBean 2 H&C 
• OptiBean 2 XL & OptiBean 2 XL H&C 
• OptiBean 3 & OptiBean 3 H&C 
• OptiBean 3 XL & OptiBean 3 XL H&C 

Factory default models for pushbutton machines are displayed in table (see figure)

If you want to change the canister configuration of your standard OptiBean NG go to:

Servicemenu-pincode 5 x button 2-: 

2.10 Load default values, and select the optional model code you desire from the table in figure.

For the full receptbook OptiBean NG standard + link to standard Software version click here: 

Receptbook OptiBean NG 2.0 standard  

Software OptiBean NG standard 

For NG XL models see step 2

For Touch/4 canister/Touch XL models: see slide 3&4

Factory default models for push-button machines are displayed in table (see figure)

If you want to change the canister configuration of your standard OptiBean XL NG go to:

Servicemenu-pincode 5 x button 2 : 

2.10 Load default values, and select the optional model code you desire from the table in figure.

For the receptbook OptiBean XL NG standard + link to XL Software version click here: 

Receptbook OptiBean NG 2.0 XL  

Software OptiBean XL 

Factory default models for Touch machines are displayed in table (see figure)

If you want to change the canister configuration of your standard OptiBean Touch go to:

Servicemenu-pincode 2-2-2-2-2 : 

2.10 Load default values, and select the optional model code you desire from the table in figure.

For the full recipe data sheet OptiBean Touch standard + link to standard Touch Software version click here: 

Receptbook OptiBean Touch standard  

Software OptiBean Touch standard 

Factory default models for Touch XL machines are displayed in table (see figure)

If you want to change the canister configuration of your standard OptiBean Touch XL go to:

Servicemenu-pincode 2-2-2-2-2 : 

2.10 Load default values, and select the optional model code you desire from the table in figure.

For the full recipe data sheet OptiBean Touch XL + link to standard Touch XL Software version click here: 

Receptbook OptiBean XL Touch standard  

Software OptiBean Touch standard/XL 

Download here the Software update manual

ALWAYS have this document at hand when updating your OptiBean (Touch) machine to follow the correct path.

See Warning/Tip/Alternative/Fix

Software OptiBean Touch model

• Optibean Touch Software " Click here" 
• Optibean Touch SW documents " Click here "

Software OptiBean NG models

Model with XL(44mm) brewer:

• OptiBean XL NG standard NL_EN_DE_FR_SV_NO_FI_DA "Click here" 
• OptiBean XL NG standard NL_EN_DE_FR_RU_CS "Click here" 
• OptiBean XL NG standard NL_EN_DE_FR_ES_PT_IT "Click here "

Model with Standard(37mm) brewer:

• OptiBean NG standard NL_EN_DE_FR_SV_NO_FI_DA "Click here" 
• OptiBean NG standard NL_EN_DE_FR_RU_CS "Click here" 
• OptiBean NG standard NL_EN_DE_FR_ES_PT_IT "Click here" 

Welcome

This instruction will show you how to replace the parts from the maintenance kit in your espresso group.

We recommend the installation of this kit after the group has made more than 25.000 cups.

If the coffee machine display shows 'service brewer' in the display it reached the internal counter of 25.000 cups. 

The installation of this kit replaces the parts which are in contact with the coffee to ensure you a good espresso process and functioning of the espresso group.

There are two different sized maintenance kits.

• 1004917 Maintenance kit 37mm espresso group.
• 1004918 Maintenance kit 44mm espresso group.

Always check if you have the right kit on you for the espresso group you need to service. The espresso groups are marked with a silver label which informs you if its a 37 or an 44mm.

Both espresso groups are used in the: 

• OptiBean NG
• OptiBean Touch
• OptiMe

Unpack the package and check the contents:

• lower piston (assembled) with V-seal (green) and st.st. douche 35µm
• upper micro filter 150µm for upper piston
• big o-ring
• small o-ring
• wiper
• rubber socket
• hose 530mm (OptiBean) 
• hose 320mm (OptiMe)
• spring
• card with QR code

See "Warning" for early models OptiBean 2011-2015

See also "Alternative" for availability individual parts

See "FIX" for upgrade 44mm brewer

Something is NEW!

The maintenance kit looks different from what you are used to. 

During the year 2020 the 37mm espresso group is executed with a new type seal used in the lower piston. The 44mm espresso group follows later, but the maintenance kit is already available.

The new seal in the lower piston is V-shaped and made from silicon, because of the flexibility of this material it keeps contact with the espresso chamber from top to bottom when it moves with a minimum of friction.

Because the new assembly (shaft / piston / V-seal & filter) is longer, the complete lower piston need to be replaced! 

Disconnect the espresso group connections

1. Open the door
2. Switch OFF the machine
3. Remove the stainless steel cover

Disconnect the espresso group connections.

• Remove the plastic slide. (earlier models of the side are made from stainless steel).

Disconnect the espresso group connections

1. Remove the lower hose (water supply) from the push-in fitting
2. Remove the upper hose (coffee outlet) from the push-in fitting

Remove the espresso group from the machine

1. Unscrew the knurled bolt with which the brewer is attached.
2. Press down the plastic snap hook at the bottom take group from the drive unit.

Remove the espresso group from the machine

Remove the funnel and wiper by sliding it out

1. Remove the old wiper
2. Clean the funnel if necessary
3. Place the new wiper from the maintenance kit

Disassemble the lower piston

• Unscrew the bold where the lower piston rod is fixated, use a 7mm spanner for this.
• You need this screw again to mount the new piston! 

Disassemble the lower piston

• Push the piston upwards by pushing against the piston rod with a screwdriver. 
• Pay attention for the metal spring (37mm only), don't loose it you need it again.

Disassemble the lower piston

• Take out the used piston

- white ring was used in the 37mm brewer.

- black ring was used in the 44mm brewer.

• Don't place the new piston (with the green V-seal) yet!
• Go to the next step

Replace piston shaft o-ring

• Before placing the new piston the piston shaft o-ring needs to be replaced first
• Unscrew both cross head screws

Replace piston shaft o-ring

• Remove the flange plate

Replace piston shaft o-ring

• Remove old the o-ring
• Lubricate the new o-ring with food proof grease. 
• Place the new o-ring.
• Place the flange plate and fix it again with the both cross head screws.

Place the new lower piston

• Replace the old piston (white Teflon seal) for the new piston (green silicon V-seal).

Its possible that your espresso group was already executed with the new V-seal type.

Place the new lower piston

1. Place the piston in the cilinder so far until it sticks out 2 cm.
2. Place the spring over the shaft (37mm brewer only).
3. Positon the plastic base piece (see circle) so the screw thread points up and push the shaft in.
4. Press the piston further down.

Place the new lower piston

• Place the screw
• Fixate it with a 7mm spanner.
• Do not over tighten the screw! 

Replace the funnel

1. Slide both wings into the slot.
2. Then push the funnel in until it clicks into place.

Removing the upper piston

• Remove the push-in fitting

Removing the upper piston

• Push the plunger slightly upward to release the tension before removing the C-clip
• Take off the C-clip.
• Take off the brass ring.

Save both parts, you need them again!

Removing the upper piston

• Push the plastic flap down completely.
• Pull the piston out.

Service the upper piston

Tool ; PZ1 cross head screwdriver

• Remove the parts from the piston and clean it.
• Save the small bold and plastic sieve plate (see yellow markers) you need them again.
• Replace plastic sieve plate first place the new micro filter 150µm and fix it with the screw.
• Place the new o-ring.

Reassemble the upper piston

• Push the piston back into place (large coil spring included).
• Place the the brass ring.
• Press the piston upwards and place the C-clip
• Place back the push-in fitting. Do not over tighten the coupling!

Function test

• Run the brewer a few cycles by hand by rotating the drive wheel. 
• Check if piston movements are moving in good order and without friction.

Replace the espresso group in the machine

1. Slide the the knurled bolt into the espresso group.
2. Position the right site of the group against the motor unit.
3. Fixate the group with the knurled bolt. Do not over tighten it!

Re-connect the espresso group 

• Replace the coffee outlet hose with the new hose (530mm/See TIP)
• Replace the rubber socket from the maintenance kit. 
• Plug in the lower tube (water supply).

Final checks 

• Place plastic slide in the group.

Final checks

1. Replace the stainless steel cover
2. Switch ON the machine
3. Close the door
4. Take a few coffees from the machine to find out if your maintenance job was successful.

Reset the Service brewer signal.

The pictured menu shows you the OptiBean Touch, the menu structure of the OptiBean NG is the same.

• Navigate to 2.13.04 Reset service brewer.
• Reset the Service brewer by confirming.

Function test

• Run the brewer a few cycles by hand by rotating the drive wheel. 
• Check if piston movements are moving in good order and without friction.

This guide will lead you through the most advised parts you should check, clean and grease during a 1/2 year visit 

Check operator menu 1.03.02 counters/service-counters/rinse&clean counters to see:

1. If the rinsing is done daily
2. The cleaning with the tablet is done weekly

1. Take off the mixerbowl
2. Check condition rotor and seal of the mixerunit

Replace if needed

Note: Make sure the markings of the seal and the baseplate are aligned!

1. Grease the o-ring mixerbowl with foodgrade grease
2. Clean the dust drawer
3. Refit the cleaned rotor and the mixerbowl

See TIP:

Foodgrade grease 10 gram : art. nr. 1008121

Foodgrade grease 60 gram : art. nr. 1001218

Grease the o-ring (art. nr. 1000812) with foodgrade grease for optimal closing of the door 

1. Remove the brewer from the machine
2. Remove the back cover of the brewer

1. Slide out the funnel
2. Squeeze the piston cover between 2 fingers and remove the piston cover to have free access to the back-side (=dirty-side) of the upper piston

Remove the screw of the lower piston-filter

Note: During 2020 the shown parts are replaced by a new piston with a green V-ring 

The old parts are therefore no longer availeble.

Cleaning and inspection can still be done like shown in the next steps or the old brewer can be upgraded with the new piston maintenance kit (see swipeguide for art.numbers)

1. Take out the upper filter + ring
2. Use the long screw that secures the brewer to the chassis to extract the lower piston from the chamber
3. Clean the lower filter + piston + space below the piston under the (hot) watertap (see also next slide)
4. Replace the cleaned piston-ring-filter and tighten again with the screw

1. Clean the brewer under the (hot) water tap
2. Pay extra attention to removing coffee residue's at the backside of the upper piston

1. Dry the brewer with a cloth
2. Grease the lower piston shaft

See TIP

1. Refit the piston cover
2. Refit the funnel
3. Refit the back-cover of the brewer

Check the servicemenu 2.13 other settings/2.13.01 cycle counter and check if it is near to 25.000-50.000 ect. ect...

Every 25.000 cycles the display shows: 

 "Service brewer" (Link to swipeguide)

You are advised to implement the 25.000 service kit whenever the cycle counter is anywhere near 25.000

See also TIP

Grease the doorlock using a teflon spray

Check the servicemenu 2.13 other settings/2.13.01 cycle counter and check if it is near to 25.000-50.000 ect. ect...

Every 25.000 cycles the display shows: 

 "Service brewer" (Link to swipeguide)

You are advised to implement the 25.000 service kit whenever the cycle counter is anywhere near 25.000

See also TIP

This guide will lead you through the most advised parts you should check, clean and grease during a yearly visit 

Check operator menu 1.03.02 counters/service-counters/rinse&clean counters to see:

1. If the rinsing is done daily
2. The cleaning with the tablet is done weekly

1. Take off the mixerbowl
2. Check condition rotor and seal of the mixerunit

Replace if needed

Note: Make sure the markings of the seal and the baseplate are aligned!

1. Grease the o-ring mixerbowl with foodgrade grease
2. Clean the dust drawer
3. Refit the cleaned rotor and the mixerbowl

TIP:

Foodgrade grease 10 gram : art. nr. 1008121

Foodgrade grease 60 gram : art. nr. 1001218

Check-clean (or replace) both fans on the back-side and the left-side:

1. Take off the back-side panel when fan is dirty
2. Sometimes it is neccacary to clean the air hose towards the fan as well
3. For best access to the left-side fan: take off the left-side panel

See Tip

Grease the o-ring (art. nr. 1000812) with foodgrade grease for optimal closing of the door 

1. Remove the brewer from the machine
2. Remove the back cover of the brewer

1. Slide out the funnel
2. Squeeze the piston cover between 2 fingers and remove the piston cover to have free access to the back-side (=dirty-side) of the upper piston

Remove the screw of the lower piston-filter

1. Take out the upper filter + ring
2. Use the long screw that secures the brewer to the chassis to extract the lower piston from the chamber
3. Clean the lower filter + piston + space below the piston under the (warm)watertap (see also next slide)
4. Replace the cleaned piston-ring-filter and tighten again with the screw

1. Clean the brewer under the (warm)water tap
2. Pay extra attention to removing coffee residue's at the backside of the upper piston

1. Dry the brewer with a cloth
2. Grease the lower piston shaft

1. Refit the piston cover
2. Refit the funnel
3. Refit the back-cover of the brewer

Check the servicemenu 2.13 other settings/2.13.01 cycle counter and check if it is near to 25.000-50.000 ect. ect...

Every 25.000 cycles the display shows: 

Link to swipeguide "Service brewer" 

You are advised to implement the 25.000 service kit whenever the cycle counter is anywhere near 25.000

See also TIP

Clean the grinderdiscs preventivly yearly:

Manual cleaning: "Cleaning Grinderdiscs" 

Preventive renewal the 4 bar expansion valve and 14 bar safety valve every 3 Year 

Link to swipeguide: "Replacement 4+14 bar valve"  

TIP:

When these valve are still in brass, upgrade always to the plastic (current) versions of these 2 valves

Yearly grease the pressure regulation valve of the Espressopump

Link to swipeguide: 

"Maintenance procon rotationpump" 

TIP:

Can easily be combined with renewal 4+14 bar valves (see previous slide)

Renew the cartridge of the water filter system yearly and reset the counter 2.06"service boiler"/2.06.02 "reset service counter"

Tip:

• Set 2.06.01 "months" to 12 (default=0 months) in case you do not know the yearly average cups made with this machine
• Set 2.06.01"cups" (and months) to zero in case the annual yearly visit does not to be triggered by the machine itself

• Grease the door lock using a teflon spray
• Close the door and take a test-drink to see if everything is still working fine

This Instruction covers the preventive maintenance that must be performed every 2 years on the OptiBean rotary pumps.

If this is forgotten, there is a risk that the internal pressure control valve will stick due to deposits and as a result the pressure will become too high, resulting in:

1. while making a coffee recipe, the hot water valve opens unintentionally
2. During the brewing process, the mixer valve Dv2 opens unintentionally

In both cases, it is sufficient to perform the maintenance operations described in this swipeguide regarding the pump. 

The dosing valves (see 1/2) are okay, but not resistant to pressures around / above 12 bar.

Disconnect the main cable from the backside of the machine, making the machine safe to work on without electrical power.

Take out the 2 screws from the back cover

and remove it

Unsrew the pressure adjustment shaft from the Procon pump completely using a wrench nr. 17

Take out the moving shaft+o-ring and grease the 

O-ring with a little foodgrade grease.

Beware of loosing the spring behind the moving shaft!

After greasing the O-ring put the complete assembly back into the pump and fasten it again with te wrench nr. 17.

Note: If you did not adjust the central screw, the pump pressure will be correct again (8-10 bar)

In case of any doubt: see also the swipeguide for adjustment of the pump pressure 

After this: refit the main cable and allow the machine to start-up again.

When it is back on temperature: dispence a random drink/recipe to restore the boiler circuit pressure.

After doing so: make a standard coffee recipe and check if everything is dispenced like it should

Check if nothing is leaking. If not: put the back cover back on the machine

This instruction helps you to prepare the machine before starting the renewal:

1. Making the internal boilersystem without pressure
2. Making the machine without power, safe to work on
3. It is about renewing the 4 bar (previous 3 bar) expansion valve 1007140 (See Fix)
4. And about the 14 bar (previous 12 bar) safety valve 1008137

Note:

• Drawings are not up-to-date! Order numbers as mentioned on 3&4 above!
• All Brass valves have been replaced by plastic versions and automatically you will receice always the latest version when ordering new valves.

If your machine is already heated up: 

• Open the door and press the wrench key on the keypad inside to access the operator menu (see next slide)

Push the wrench button to access the menu

For Touchscreen models: See "Alternative"

In the service menu (access pincode: 5x button 2) go to:

•  2.14 installation/2.14.1/Shut down and confirm by pressing the V- button 

If you get the message "remove supply hose and press enter (V)" :

• Close the water tap towards the machine
• Push enter (see picture)

Now you get the message: "System is depressurised"

At this point: Abort the shutdown programm by simply removing the powercable at the backside

Now your machine is safe to work on!

Take out the power cord

1. Remove both screws of the back cover
2. Remove the back cover

Remove the screw underneath the fan

Take out the fan and remove the wiring from the clips. 

Now you have good acces to the 4 bar and 14 bar valves.

1. Use a plier tho remove the clamp from the hose
2. Remove the hose from the metal tube

1. Use a plier to remove the clamp from the hose
2. Remove the hose from the metal tube

Use a wrench nr.8 to remove the right angled fitting from DV6 (Coil is facing downwards)

Turn it clockwise

1. Fit the new 4 bar valve to the coil
2. Put the hose back on the metal tube
3. Fit the clamp again using a plier

1. Use a screwdriver to push the release ring of the 14 bar safety valve.
2. Remove the old valve by pressing the ring away from you

Now fit the new 14 bar safety valve on the free spot of the watersupport outlet

1. Put the hose back on the metal tube
2. Fit the clamp using a plier

Now is the perfect time to do the 2-yearly service on the procon espresso pump 

Go to guide "Service Procon pump" 

1. Put the powercord into the backside connector
2. Open the water tap 
3. Let the machine heat up 
4. As soon as it allows you: take a Hot Water recipe to restore the boiler pressure and to bleed the boiler (all air out of boiler)
5. Make a coffee test drink and make sure nothing is leaking
6. Refit the back cover
7. Refit the 2 screws of the back cover

This guide will instruct you how to check the pump pressure and how to adjust it in case of renewal of the Procon rotation pump

To proceed you need the manometer from the service kit OptiBean art.nr.1004955

1. Press the wrench key on the service keypad inside machine door to access the operator menu.
2. Close the door

1. Navigate to "Pincode" and confirm with V
2. Enter the service menu by pincode 2-2-2-2-2
3. Navigate to 2.14/installation and confirm (V)
4. Choose "shut down" and confirm (V)
5. The message "remove supply hose and press enter "shows: now close water tap towards machine and confirm (V)

If message shows: "remove drain plug and press enter (V)"

DO NOT proceed with V, but take out the main cable from backside machine to disconnect from electrical network (see next slide)

Tip: By doing like indicated above, the shut down program is aborted and you're allowed to service the boilerssystem. The boiler is now depressurised and therefore safe to work on

Remove the power cord

Remove both (L+R) screws from the back cover and remove cover.

1. Disconnect the drain plug (+fitting) completely from the drain tube 
2. Insert the drain tube firmly into the manometer fitting, making sure it will not leak.
3. Now you're ready to monitor the pump pressure during a drink

1. Connect the main cable to the machine and start-up the machine
2. Take 1 coffee recipe to restore the boiler pressure to 4 bar (ready for next recipe/pre-infusion)

Check the manometer after dispencing a coffee recipe for the correct 4 bar (Pre) boilerpressure.

Note: If the expansion valve is worn out or from an older type it might be less pressure (3 bar) 

When the pressure on the manometer fades to zero in the 15 minutes after making a drink, indeed the expansion valve is leaking (worn out) and needs to be replaced

Now: dispence a coffee recipe and during the dispencing , check the manometer if it reaches a pressure between 8,5-10 bar. This is Okay!

If not: check the coarseness of your grounded coffee and make it finer (mostly) and try again.

During the dispencing of a coffee drink, you can increase-decrease the pump pressure by turning the central adjustment screw

Note: Screw in (clockwise) = more pressure

During the dispence of a coffee drink, the pressure wil slowly build up towards the 8,5-10 bar (max)

Note: if the 8,5-10 bar cannot be reached , dispite the fact that the coarseness of the beans is Okay, probably your pump is defect and needs to be replaced

Goto:

Renewal of the Procon rotation pump 

To remove the manometer again from your machine:

Click here: Depressurize boiler 

This instruction helps you when the grinder:

1.  is in need of preventive maintenance 
2. or in case it doesn't produce any grounded coffee anymore.

In this second event, mostly the free outlet of the coffee was obstructed or the rubber flapper inside outlet 13911 isn't opening anymore

Or check TIP for extra possible cause

Tip: instead of manual cleaning dicribed in the next slides it's also possible to use GRINDZ "cleaning Beans" (art. nr. 1000151)

1. Close the beanhopper slide (see also next slide)
2. Remove the brewer/let the waste-bin stay in
3. Goto: service menu 2.7/hardware test/outputs
4. Goto: IM1/ Grinder motor and activate grinder motor in order to clear out the coffee grinder into the waste-bin
5. Take out the beanhopper and add a handfull of the Grindz cleaning Beans to the top of the grinder and run them trough, using step 3 again
6. After this: put the beanhopper back, open the slide, add fresh coffeebeans and take some test drinks to prevent bad taste afterwards.

1. Turn off the machine by disconnecting the main cable from the electric network
2. Open the door and close the Bean hopper slide moving to the right (downwards)

Take out the complete Bean hopper moving it upwards

Use a vacuumcleaner to remove the remaining coffeebeans from the top of the grinder

Loosen the little philipshead screw on top of the grinder outlet (part.nr 13911)

Take away the plastic grinder outlet, sliding the upper part away from the grinder outlet first.

Tip: the outlet 13911 is a delicate part. 

We advise you to renew is yearly, but you can also clean it during the yearly maintenance.

Clean or renew the plastic grinder outlet 13911, giving extra attention to the condition of the rubber flapper inside.

Tip: Make sure the plastic is not cracked or damaged!

Unscrew both screws from the aluminium grinder head (left+right)

Take out the left screw

Take away the upper aluminium (fixed disc) head of the grinder

Clean the upper ceramic disc by using the standard brush and a vacuum cleaner

Tip: The ceramic discs can last for 300.000 shots!

These discs only need to be replaced in case of very high dispencing counters or when they are damaged by a rock in the beans ect. 

Clean the rotating disc as well , using a vacuüm cleaner and the standard brush

Before re-fitting the upper aluminium disc head: make sure the plastic grinder bottem is facing towards the frontside of the machine!

Fit the Aluminium head back in it's place, paying extra attantion to the correct position of the plastic outlet (yellow circle) and put both screws back into place (red circles)

Tighten borh screws again.

Refit the grinder outlet again , starting bottom first and than tightening the little screw with gentle force!

Fit the beanhopper back into the machine, fill it up with Beans and open the bottom-slide again (moving to the left/upwards)

1. Close the door
2. Switch on the machine with main switch
3. Take 2-3 coffee's (to fill up the grinder again) and examine the third drink for the correct dosing time

New HDMI cable replacement kit (art.no.1012558)

• Advised whenever the machine shows "System Synchronizing" permantently
•  Compatible for all OptiBean Touch & OptiFresh Touch machines (zie Tip for OptiBean X and Optime)
• More flexible, improved quality
• Wires in plugs are better protected against bending.
• Single HMDI cable art.no.1011229 (see TIP)

1. Open the door
2. Switch off the machine

Remove the inner cover

1. Remove the earth connection
2. Remove the cable including the grommet from the recess.

Remove the plastic cover plate by pressing the release button at the bottom.

Pull the HDMI cable towards you

Disconnect the HDMI cable from the interface board.

Pull the HDMI cable completely back trough the inner panel.

Separate the earth cable* from the HDMI cable.

*If your machine does not have this 'earth cable' you can skip this action.

Disconnect the HDMI cable from the main board.

• The original opening for the HDMI cable is to small for the new HDMI plugs.
• Enlarge (widen) the through-hole (from the outside!) by bending the sheet metal open a little further with pliers.

Example of the widened opening side panel to allow the new larger HDMI plug trough.

Fit the new HDMI plug and cable trough the widened opening from the inside (brewer side)

Fit the earth cable* trough the 2 rubbers on the new HDMI cable.

*If your machine does not have this 'earth cable' you can skip this action.

Connect the HDMI cable to the main circuit board. 

Secure the cable(s) back in the clips.

1. Fit the earth cable* through the second rubber.
2. Attach the tulle in the recess of the door.

*If your machine does not have this 'earth cable' you can skip this action.

1. Connect the HDMI cable to the interface board.
2. Guide the cable left of the box (see also next step) 

1. Re-attach the earth cable to the door
2. Refit the cover

1. Refit the inner cover.
2. Refit the upper screw.

Attach the tulle in the (widened) opening of side panel.

Remove the backing paper from double-sided tape

1. Fit the cover plate unto the inner side panel.
2. Press the cover plate firmly to the side panel.

1. Re-fit the left side panel.
2. Switch the machine on.
3. Check if the SW starts up normally, without any "synchronizing" messages.

Welcome

This instruction will show you how to replace the brewermotor (art.nr.1004573) in your OptiBean Coffee machine

We recommend the preventive replacement of the motor after a cycle counter indicates more than 50.000 cups

Replacement could also be neccacarry in case of:

1. Damaged gears in the motorbox
2. Motor errors like E5 (and others/see errorlist)
3. Strange noises 
4. Damaged plastics

See also TIP

Disconnect the power cord

1. Open the door
2. Switch OFF the machine
3. Remove the stainless steel cover

Remove the plastic slide. 

Note: earlier models of the side are made from stainless steel.

Disconnect the espresso group connections

1. Remove the lower hose (water supply) from the push-in fitting
2. Remove the upper hose (coffee outlet) from the push-in fitting

Remove the espresso group from the machine

1. Unscrew the knurled bolt with which the brewer is attached.
2. Press down the plastic snap hook at the bottom take group from the drive unit.

Remove the espresso group from the machine

Take out the 4 philipshead screws that hold the motorunit

Move the motorunit to the left

Disconnect the earth cable from the motor

Disconnect both connectors:

1. Upper = 220Volt AC to the motor
2. Lower = both microswitches brewerpositions

When the motorunit is out: 

a perfect access to the brewer valve DV1 for inspection, maitenance or replacement

See also TIP

Connect both cables of the new motorunit to the connectors in the motorcompartment

Connect the earthcable to the new motorunit

Put the new motorunit into place and refit the 4 screws again

Put the brewer in back into the machine

1. Slide the the knurled bolt into the espresso group.
2. Position the right side of the brewer against the motor unit.
3. Fixate the group with the knurled bolt. Do not over tighten it!

Reconnect espresso group

Replace the coffee outlet pipe

Connect the bottom tube (water supply).

Final checks 

• Place plastic slide in the group.

Final checks

1. Replace the stainless steel cover
2. Switch ON the machine
3. Close the door
4. Take a few coffees from the machine to find out if your job was successful.

Still errors? see Fix

This Instruction covers the renewal of the Procon pump head. (art. nr. 1000696)

Mostly this is neccacary when the pump is not making any sufficient pressure any more due to wearing or as a result of agressive water

See also TIP

Touch version: 

hit the upper text: "make your choice" for acces to the operator menu

NG/Pushbutton version: 

press the wrench button on the inside door /service panel for acces operator menu

Press "OPERATOR MENU" and enter pincode 1-1-1-1-1

GOTO: "SERVICE MENU" and enter by pincode :

2-2-2-2-2

Goto 2.14 Installation menu and select 

"shut down program"

Place the bowl as indicated and press start.

Machine DV2 / mixer valve opens and releases the system pressure into the bowl

After this "pressure release step" don't go any further in the shut down programme but:

Just disconnect the power cord from the backside of the machine, making the machine safe to work on without electrical power.

Take out the 2 screws and remove the back cover

Release both winkeled couplings on the pump head and use a screwdriver to push out the white "non-return valve" of the coupling most away from you

This is how it should look like before loosening the clamp in the next slide

Loosen the philipshead screw of the clamp holding the head and the motor together

Move the pumphead to the left , disconnecting it from the motor shaft

Take the pumphead completely out

Remove both right angled couplings from the old pump and fit them on the new pump.

Fit the right-angled couplings on te new pumphead

Fit the new pumphead on the motor shaft and make sure both surfaces align in order to be able to fit the clamp again to keep them together

Tip: Before adjusting the philipshead screw of the clamp again, make sure the in-out's of the pump are in the upright position!

Tighten the clamp screw again

Refit both teflon hoses into the correct coupling.

Tip: if the teflon hose is to "Slick", use a tiny piece of sandpaper to get a "gripp"on the teflon hose. Make sure it gets in ALL the way!!

After this: refit the main cable and allow the machine to start-up again.

When it is back on temperature: dispence a random drink/recipe to restore the boiler circuit pressure.

After doing so: make a standard coffee recipe and check if everything is dispenced like it should

Check if nothing is leaking due to your activities. 

If not: 

Refit the back cover to the machine

This instruction helps you to prepare the machine before installing a new boiler:

1. Draining the internal boilersystem 
2. Making the machine without Power
3. Replacing the boiler

Note: All Brass fittings have been replaced by plastic versions in 2018 and automatically you will receive always the plastic fittings when ordering a boiler kit art. nr. 1002876

1. Remove both screws of the back cover
2. Remove the back cover
3. Take out the drain hose

If your machine is already heated up: 

• Open the door and press the wrench key on the inside to access the operator menu

Push the wrench button to access the menu

See "Alternative" for Touch version

In the service menu (access pincode: 5x button 2) goto:

•  2.14 installation / 2.14.1 /"Shut down" and confirm by pressing the V- button 

If you get the message "remove supply hose and press enter (V)":

• Close the water tap towards the machine
• Push enter (see picture)

Now you get shortly the message: "System is depressurised"

Now your machine is safe to work on!

1. Take out the drain hose and put it over a bowl or bucket
2. Take out the drain plug
3. Press "V"/confirm to drain the boiler and wait for the pump to empty the system completely.

When you get the message:

"the boiler is empty, please switch off the machine"

1. Switch off the main switch on the frontside
2. Take out the power cord

Remove the screw underneath the ventilator

Take out the ventilator and remove the wiring from the clips. 

Now you have good acces to the boiler.

Take out the connector of the temperature sensor

Remove 2 screws from the right side panel (frontside+backside) and take off the side panel

Release the ring on the brewer valve by pressing it with a tool.

Take out the hose.

Release the ring on the watersupport and take out the hose.

Take away the red locking ring of the pump backflow valve

Press the red ring on the backflow valve and take out the hose.

1. Remove the screw of the clamp 
2. Remove the clamp front

Move the right-hand side of the boiler towards you and remove the wiring.

Note: by pulling the plastic covers of each plug you release the lock 

Take out the boiler completely

1. Take out the temperature sensor
2. Take out both fittings
3. Remove 4 clips of the insulation
4. Remove insulation completely

1. Fit the insulation on the new boiler
2. Fit the 4 clips again
3. Fit the temperature sensor with the new o-ring 
4. Insert the new hoses 
5. Fit both Push-fit couplings into the new boiler

Fit the boiler assembly back into the machine and refit the wiring 

Refit the boilerclamp and fasten it with the screw

• Fit the short hose coming from the boiler to the backflow valve of the pump
• Refit the red locking ring (see slide 15)

Fit the short tube coming from the top of the boiler to the upper watersupport

Fit the long hose coming from the top of the boiler to the brewer valve

• Refit the side panel
• Fasten it with the 2 screws
• Refit the fan and fasten it with the screw
• Fit the fan wiring in the clamps

1. Put the powercord into the backside connector
2. Open the water tap 
3. Let the machine heat up 
4. As soon as it allows you to make a drink take a Hot Water recipe to restore the boiler pressure and to bleed the boiler (all air out of boiler)
5. Make a coffee test drink and make sure nothing is leaking
6. Refit the back cover

When your boiler was leaking this is mostly caused by agressive water.

Check your general waterhardness and the by-pass setting on your waterfilter, following instructions for vending machines of your filtersupplier .

Minimum hardness after the filter should be 2-3 Carbon hardness! 

Lower will damage your new boiler and other machineparts again!

This instruction will guide you trough the best way of replacement of:

1. Touchscreen art.nr. 1006174 (animo logo)
2. Touchscreen art.nr. 1006175 (no logo)

This can be neccacary if:

1. The glass panel falls off
2. The touch screen gives "false" touches/recipe's
3. Strange things show in display or screen in not reactive anymore

Open the door and remove the upper bolt of the cover

Remove the steel cover with instructions

1. Remove the black plastic cover of the electronic box by pressing the lower midsection
2. Pull the cover towards you and remove the cover

Release the lip of the chrome frontcover by pressing it forward.

Meanwhile: move the chrome frontcover upwards (see next slide)

Remove the chroom cover by sliding it upwards

Take the black plastic body out of the door from backside

Take out all 6 screws that hold the touch screen assembly to the frontside of the door

While holding the touchscreen assembly in your hands:

1. Take out the HMDI cable from the electronic board connector
2. Take out the HMDI cable from the leftside of the plastic frame
3. Place the touchscreen assembly face-down on a table

Loosen all 6 screws holding the plastic frame to the old touchscreen

Unbox the new touchscreen and place it next to the old touchscreen on the table

Take out both connectors from the electronic board:

1. Left: LED strips OptiLight
2. Right: Speaker

Now remove the plastic frame completely and place it on the back-side of the new touchscreen

Take out the connector of the touchscreen backlight

Now we need to unlock both flatcables of the touchscreen:

1. Left flatcable: flip upwards the black connector lock of the small flatcable with a tiny screwdriver
2. Slide out the flatcable

Unlock the wide flatcable by pushing the black lockbracket 2-3mm away from the white connector

Important note: Be very gently doing this! 

Breaking the lock means you need to buy a new interface board!

Slide out both flatcables.

Important: Take good notice how far they were inside the connector!!

Later on, the flatcables of the new touchscreen will have to go in exactly as far, otherwise it will effect the touchscreen performance!!

Be very gently; DO NOT use any pliers or other tooling to remove the flatcables! This will lead to damaged flatcables!

Release the black lip, securing the electronic board and take out the electronicboard completely

Take the electronic board and place it directly into the framework of the new Touchscreen

Take the long black frame and prepare it for fitting it back unto the new touchscreen

Make sure the wiring of the speaker (red/white) and led lights (black cable connector) are in the right spot before laying the frame down unto the touchscreen. 

Fit long the plastic frame with the speaker unto the new Touchscreen and tighten it again with all 6 screws

1. Make sure the clip holding the board is "clicked "into the right position
2. Insert the connector of the touchscreen backlight into this connector

1. Fit the speaker connector (red/white) into the board
2. Fit the LED/OptiLight connector (black wires) onto the board

Slide in both flatcables

Note: Make sure they go in ALL the way!!

Warning: Do not use any tools like pliers ect.: You will damage the flatcables making the complete touchscreen useless! Fingers only!

Close the lock of the wide flatcable connector

Close the lock of the small flatcable by flipping it downwards

1. Take the complete assembly into your hands and fit the HMDI cable connector back on the electronic board
2. Slide the HMDI cable neatly into the leftside of the frame again

Fit the touchscreen assembly back to the frontside of the door using all 6 screws

Note: make sure the HMDI cable is guided in such a way it isn't in between door chassis-black plastic frame

1. Fit the electronic box cover back into its place
2. Re-connect the earth cable

Fit the bracket back into the door

Slide the chrome cover downwards till it clicks

Put the steel cover+instructions back into its place

Fasten it with the upper bolt

Make a last check here if everything is OK

Make sure everething is looking OK from this side

1. Turn on the machine
2. Check the display for working OK and see if there are no stripes visuable. 

In case of stripes: go back to step 21 and check the flatcables on correct assembly 

This instruction will guide you trough the best way of replacement of art. nr. 1006339

This can be neccacary in case of:

1. Black screens
2. Permanent "synchronzing" displayed 
3. Green coloured screens/red coloured screens
4. Touch screen not responding anymore

Open the door and remove the upper bolt of the cover

Remove the cover

1. Remove the black plastic cover of the electronic box by pressing the lower midsection
2. Pull the cover towards you and remove the cover

Release the lip of the chrome front cover by pressing it forward.

Meanwhile: move the chrome cover frontside upwards (see next slide)

Remove the chrome cover by sliding it upwards

Take the black plastic body out of the door from the backside

Take out all 6 screws that hold the touch screen assembly to the frontside of the door

While holding the touchscreen assembly in your hand:

1. Take out the HMDI cable from the electronic board connector
2. Take out the HMDI cable from the leftside of the plastic frame
3. Place the touchscreen assembly face-down on a table

Take out both connectors from the electronic board:

1. Left: LED strips OptiLight
2. Right: Speaker

Take out the connector of the touchscreen backlight

Now we need to unlock both flatcables of the touchscreen:

Left flatcable: flip upwards the black connector lock of the small flatcable using a tiny screwdriver

Unlock the wide flatcable by pushing the black lockbracket 2-3mm away from the white connector

Important note: Be very gently doing this! 

Breaking the lock means you need to buy a new interface board!

Slide out both flatcables.

Important: Take good notice how far they were inside the connector!!

Later on, the flatcables of the new touchscreen will have to go in exactly as far, otherwise it will effect the touchscreen performance!!

Be very gently; DO NOT use any pliers or other tooling to remove the flatcables! This will lead to damaged flatcables!

Release the black lip, securing the electronic board and take out the electronicboard completely

Unbox the new interface and take it out of the protetective foly

Take the new interface module and place it in the box

1. Make sure the clip holding the board is clicked into the right position
2. Insert the connector of the touchscreen backlight 

1. Fit the speaker connector (red/white) into the board
2. Fit the LED/OptiLight connector (black wires) to the board

Slide in both flatcables

Note: Make sure they go in ALL the way!!

Warning: Do not use any tools like pliers ect.: 

You will damage the flatcables making the complete touchscreen useless! Fingers only!

Close the lock of the wide flatcable connector

Close the lock of the small flatcable by flipping it downwards

Take the complete assembly into your hands and:

1. Fit the HMDI cable back on the electronic board
2. Slide the HMDI cable neatly into the leftside of the frame again

Fit the touchscreen assembly back to the frontside of the door using all 6 screws

Note: make sure the HMDI cable is guided in such a way it isn't in between door chassis-black plastic frame

After renewing the interface board it is always advised to update the machine with the latest SW version.

The most recent version is always te be found at the Animo website/ My Animo platform:

 Software OB Touch 

1. Fit the electronic box cover back into its place
2. Re-connect the earth cable

Fit the bracket back into the door

Slide the chrome cover downwards till it clicks

Put the steel cover+instructions back into its place

Fasten it with the upper bolt

Make a last check here if everything is OK

Make sure everething is looking OK from this side

1. Turn on the machine
2. Check the display for working OK and see if there are no stripes visuable. (In case of stripes: go back to step 21 and check the flatcables on correct assembly )

This instruction helps you to prepare the machine before starting the renewal of the boilersensor :

1. making the internal boilersystem depressurized
2. making the machine without electrical power
3. Replacement of the NTC temperature sensor 1000740

When your machine is already started up: 

Open the door and push the wrench key on the service keypad inside the door for acces to the operator menu

Acces the menu by pressing the wrench key on the inside of the door

1. Goto the servicemenu (pincode 2-2-2-2-2) 
2. Goto 2.14 instalation/2.14.1 shut down and press the V button to confirm

Now this message appears; 

" remove supply hose press enter (V)"

1. Close the watersupply tap
2. Press enter (V)
3. Shortly the message pops up: "system depressirised"

When this message appears: 'remove drain plug and press V"

DO NOT proceed and just abort the drain programme by disconnecting the main cable from the machine (see next slide)

Now the machine is depressurised (internal boilersystem) and without electrical power.

The machine is now safe to work on

• Take out both screws of the back cover
• Remove the back cover

Remove the screw under the fan

• Remove the fan
• Remove the fan wiring from the clamps to create more working space

Take out the sensor connector 

Take out the sensor anti-clockwise, using wrench nr. 14 

Fit the new sensor together with a new o-ring 

1. Insert the new sensor+0-ring, and fasten it clockwise using wrench nr. 14
2. Connect the sensor to the machine
3. Put the main electrical cable back into the machine
4. Let the machine start up normally, and take a.s.a.p. a HOT Water test drink, making sure nothing is leaking and all (possible) air from the top of the boiler is take away

• Refit the fan and fasten it with the screw 
• Put the wiring back into the clamps

• Refit the back cover 
• Fasten the back cover with the 2 screws

Now your machine is ready for use again!

This instruction helps you when the plastic grinder driving wheel underneeth the lower ceramic disc of the Ditting coffe grinder is broken and the grinder doesn't produce any grounded coffee anymore (or even makes strange noise when running)

The driving wheel+belt are available under art.nr.13910

1. Turn off the machine by disconnecting the main cable from the electric network
2. Open the door and close the Bean hopper slide moving to the right (downwards)

Take out the complete Beanhopper upwards

Use a vacuumcleaner to remove the remaining coffeebeans on top of the grinder

Loosen the little philipshead screw on top of the grinder outlet (part.nr 13911)

Take away the plastic grinder outlet, sliding the upper part away from the grinder outlet first.

Tip: The outlet is a delicate part. We advise you to renew is yearly but you can also clean is during the yearly maintenance in case of low amount of dispenced drinks.

Clean or renew the plastic grinder outlet 13911, giving extra attention to the condition of the rubber flapper inside.

Tip: Make sure the plastic is not cracked or damaged!

Unscrew both screws from the fixed aluminium grinder head (left+right)

Take out the left screw

Take away the upper aluminium (fixed disc) head of the grinder

Clean the upper ceramic disc by using the standard brush and a vacuum cleaner

Tip: The ceramic discs can last for 300.000 shots!

Only need to be replaced in case of very high dispencing counters or when they are damaged by a rock in the beans ect.

Clean the rotating disc as well , using a vacuüm cleaner and the standard brush

Remove both (L+R) screws from the back cover and remove it.

Unscrew both screws from the belt cover

Take away the belt cover

Un-tighten (but do not take out ) both screws of the grinder motor, allowing the belt some slack in order to easy the removal of the front-side disc axle ( later on in this instruction)

Now, with the motor loosened, give the belt some "slack"

Goto the front-side of the machine: use a firm (straight) screwdriver underneath the plastic grinder bottom ans Gently maneuver the upper disc upwards, sliding it out of the damaged plastic beltwheel

Take it out completely

Extra (July 2021): 

The parts marked wit A can also be ordered when needed with art.nr. 1010426

Push the plastic wheel backwards with your finger in the direction of the arrow

Take out the damaged whel from the backside and replace it with a new wheel and belt.

When the ceramic discs are damaged or the grinder motor gives you any trouble: please find the art. nr's here!

Before re-fitting the upper aluminium disc head: make sure the plastic grinder bottem is facing towards the frontside of the machine!

Fit the Aluminium head back in it's place, paying extra attention to the correct position of the plastic outlet (yellow circle) and put both screws back into place (red circles)

Tighten both screws again.

Move the motor backwards to get away the "slack" from the belt and tighten both screws again to secure the motor

Refit the grinder outlet (13911) again, starting bottom first and than tightening the little screw with gentle force!

Fit the beanhopper back into the machine, fill it up with Beans and open the bottom-slide again (moving to the left/upwards)

1. Close the door
2. Switch on the machine with main switch
3. Take 2-3 coffee's (to fill up the grinder again) and examine the third drink for the correct dispencing time of your drink.

Replace the grinderboard (art.nr.1007023) when:

1. The grinder motor is running continuously.
2.  The grinder is not running at all.

Note: for all models there is only 1 board available with standard 2 grinder outputs

For 1 grinder machines:

1. Connect the motor connector to the output labeled "Grinder 1".
2.  Connect the brown wire to the J4 connector and the red wire (24 volt DC) wire to the J5 connector.

Download the modification document:

Modification document OptiBean NG + Touch 

As from week 38/2021- serial no. 1AF27426 the doorswitches housing of all OptiBean and OptiFresh machines (touch & push-button) have been upgraded.

Art.nr. 1010715 (see also picture) is retrofit with all previous machines and this gives:

1. Less errors regarding the doorswchitches
2. Better "feel" when closing the door

This swipeguide will show you how to upgrade your machine to the current situation

Switch off the machine

Take out both screws (front and backside) 

Remove the side-panel by pulling the lower section away from the chassis and than manouvre the panel upwards

1. Take out the 2 screws from the upper microswitch 
2. Fit the upper microswitch into its new position (see next slide)

Remove the lower switch by taking out both screws

1. Remove the 2 screws
2. Take out the old mounting plate 

Place both switches into new housing

1. Place the backside-panel on the new housing
2. Place both parkers and tighten them

Place the closed housing assembly onto the inner panel and fit the 2 M4 screws

The proper working of both switches can be tested in the hardware test 2.07/Inputs/doorswitch -doorswitch2

Extra:

Always keep this o-ring (art. nr. 1000812) greased with foodgrade grease for optimal closing of the door 

Foodgrade grease 10 gram : art. nr. 1008121

Foodgrade grease 60 gram : art. nr. 1001218

Extra:

Grease the doorlock using High-Tef(lon) oil

1. Fit the side-panel to the chassis
2. Switch on the machine
3. Take a test-drink "Hot water"

Starting week 20/2023 serial no. 1SG13159 the mixer valve(s) and hotwater valves have been changed from 3-way valves into 2-way valves.

This is done to avoid incidental E25 errors because the mixer or hotwater valve did not open.

The 2-way valves have proven to open always.

• New mainboard(R) fitted in ALL produced machines from feb. 2024
• Improved functionalities
• More outputs
• Low internal energy consumption-long lasting battery (10 years or more)
• Cupsensors implemented (for future use)

Cupsensors no longer attached to the door-interface but implemented on the mainboard (Future use, not active yet)

All models with 24 Volt pumps are directly connected and powered from the main-board.

Material change

• Hoses 4, 6 and 8 mm hoses suitable for the push-in fittings used in all OptiBean en OptiMe series 

New Art.no. (meter ware)

• 1012783 Hose 4x2 FEP (was 1000746 4x2 PTFE)
• 1012784 Hose 6x4 FEP (was 1000747 6x4 PTFE)
• 1012785 Hose 8x6 FEP (was 1000748 8x6 PTFE)

From date / Machine number

• 06-06-2024 / 1WH14795 (OBX12)

Material change from PTFE (left) into FEP (right)

• To make our machines future-proof
• FEP = Fluorinated Ethylene Propylene
• FEP = dimensionally more stable, fits- and seals better in push-in fittings.
• FEP = Transparent

When the display permanently shows "System Synchronizing" like shown in the picture, you are advised to replace the HMDI cable .

1. Check HMDI cable connectors (when no cable on stock)
2. Replace HMDI cable (see TIP)
3. Update SW in case a new HMDI cable does not help
4. Replace the interface board in case all above does not help

Error "E5" is displayed whenever the brewer does not detect both switches (1+2) when the door is closed or the machine is switched on.

See figure for more specific info.

See "Tip" below.

Look for bad connections in both connectors

E6 Possible cause:

• Temperature sensor measures a temperature over 105°C

Solution:

• Check the water-connection to machine for air
• Check the temperature sensor operation in 

    the service menu: 

2.07 Hardware test/Inputs/Temperature

• Check whether the boil-dry protection was 

     activated. Reset if necessary.

E7 Brewer Error

• Brewer motor has stalled
• Brewer output on mainboard overloaded (current too high/see TIP)
• The mainboard has disabled the output

Check:

• If the brewer is not overdosed with coffee
• If the brewer is clean

Remedy:

• Grease the shaft of the lower piston

E8 Mixer error

Possible cause:

• Mixer motor stalled.
• Mixer motor outputs overloaded
• The motor current is over 3000mA. 
• The control has disabled the mixer output.

Solution:

1. Check whether mixer is contaminated or incorrectly mounted.
2. Clean and/or check whether the rotor turns freely.
3. Check the motor current in the service menu/Hardware test/ outputs/ Mixer motor. 
4. A motor current (unloaded) between 300-450mA is OK.

E10 Valve error

Possible cause:

• Valve outputs overloaded.
• The valve current is over 2500mA. 
• The control has disabled the output.

Solution:

• Check the valves and wiring for short circuits

E11 Ingredient motor error

Possible cause:

• Ingredient- motor or canister stalled.
• Ingredient motor current is over 600mA.
• The control has disabled the output.

Solution:

• Empty the canisters and clean Check the motor current of the ingredient motors in the service menu 2.07 Hardware test / outputs / Ingredient motor. 

A motor current (unloaded) between 25-50mA is OK. thoroughly.

E13 Mixer group error

Possible cause:

• Brewer andMixer motor output group overload (current too high). 
• The control has disabled the outputs.

Solution:

• Carry out the check as specified for E8. 
• Switch the machine off and on to reset the error and start up the machine software again.

E14 Output error

Possible cause:

• Ingredient motor output group overloaded (current too high). The control has disabled the output.
• Valve output group overloaded (current too high). The control has disabled the outputs.

Solution:

• Carry out the checks as specified for E10.
• Carry out the checks as specified for E11.
• Switch the machine off and on to reset the error and start up the machine software again

Possible cause:

• There is no communication between the machine and the MDB payment system.

Solution:

• Check the connection between the machine and the MDB payment system.

Possible cause:

• Brewer or mixer motor output remains activated.

Solution:

• Brewer or mixer motor output (FET) is defective. Replace the control.

Possible cause:

• Ingredient motor / valve / fan output remains activated.

Solution:

• Ingredient motor / valve / fan output (FET) defective. Replace control

E21 Boiler time out: Temperature setpoint was not reached within 6 minutes.

• Disconnect the electric cord from the wall socket(!!)
• Take off the back-side panel
• Locate the double dry-boil protection between the legs of the heating element and push both metal reset lips towards the boiler body to reset
• Restart the machine and take a Hot water recipe as soon as the display allows you in order to get rid of possible air in the boiler

In most cases of a E21 error, air has entered the boiler and is positioned in the top of the boiler where the temperature sensor is positioned (see Tip&Fix)

Possible cause

Maximum preparation time exceeded 

(120 sec). The time for preparing a 

recipe has been exceeded.

Solution

• Switch the machine off and on again.
• Run the rinsing program.
• Switch the machine off and on again.
• Run the cleaning program.
• Switch the machine off and on again.
• Check the pump pressure (10 bar).
• Switch the machine off and on again.
• Check that the coffee grind is not too fine.
• Replace the brewer filters

Problem:

• Flow meter registers water flow while the inlet valve is electrically closed.

Solution:

• Switch the machine off and on again. 
• Check the operation of the inlet valve.

Check both switches on functioning in:

2.07 Hardware test/inputs/brewer switch1&2

Check both connectors

A "E25 flowmeter error" occurs when:

• The water tap is closed
• The waterhose is obstructed/bend
• The dirt filter of the inletvalve is polluted
• The upper filter of the coffee brewer is obstructed (see Tip)
• The mixer valve (DV2) or hotwater valve (DV4) is stuck (see Fix)

Possible Cause:

• Temperature sensor measures a boiler temperature below 0 °C

Solution:

• Boiler and/or NTC sensor is below 0 °C.
• Let the machine warm up to room temperature.

E30 error mostly occurs when:

• Too much coffee is dosed (see figure)
• Coffee is to coarse (See Tip) 
• Coffee puck is too thin/too less coffee in case of an 44mm/XL brewer (see FIX)
• Costumer does not empty the wastebin in time

Set (and weigh) the right amount of coffee always at: 2.01 Quickrecipe Pro

E30 error occurs when;

1. A recipe is started
2. The coffee is grinded into the brewer 
3. The brewermotor starts turning the brewer but the brewer cannot get into closed position whithin 5,1 seconds: E30 error and after Off/On machine (hard reset) an E5 error occurs because the brewer is stuck

E31: Brewing coffee is finished, but motor is unable to open the brewer and push the puck out.

• Take out the brewer and open it by turning the brewer by hand.
• Clean the brewer under the watertap and try again